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How To Solve NordPass Went Wrong and Check Back Shortly Error

Password managers like NordPass keep your data secure, but errors can prevent you from accessing it.

This article will show you how to fix the NordPass error: “Something went wrong, please check back shortly” in four easy steps.

How To Solve NordPass Something went wrong. Please check back shortly" Error

Fix 1: Check Internet Connection

NordPass needs a stable internet connection to work properly.

Make sure your device is online. Switch between Wi-Fi and mobile data (on mobile devices) to test different networks. Reset your router by unplugging it for 3 minutes and plugging it back in.

Fix 2: Check NordPass Service Status

Sometimes, NordPass may have service issues that cause errors.

Go to the NordPass status page to see if there are any outages or maintenance.

Fix 3: Update The NordPass Application

An old version of NordPass may cause errors. Updating NordPass can fix many problems.

For mobile devices, go to the App Store or Google Play Store and update NordPass if available. For desktop applications, open NordPass and follow the prompt if an update is available. Or, download the latest version from the NordPass website.

Fix 4: Disable VPN Or Proxy Services

VPN or proxy services may block NordPass from connecting to its servers.

Turn off any VPN or proxy services and try NordPass again.

Fix 5: Check Your Device’s Date And Time

Wrong date and time settings can affect SSL certificates, which can cause connection errors with NordPass.

For A PC (Windows 10/11)

  1. Click the Start menu and the gear icon, or press Windows Key + I to open Settings.
  2. Click “Time & Language”.
  3. In the Date & Time tab, you can see the current settings.
  4. Turn on the toggle for “Set time automatically” to let your PC keep the correct time.
  5. Turn on the “Set time zone automatically” toggle, or choose the right time zone from the dropdown menu if you want to set it yourself.
  6. To sync your clock manually, click the “Sync now” button under the “Synchronize your clock” section to update your time with the time servers.

For Android

  1. Swipe down from the top of the screen and tap the gear icon to open Settings, or find the Settings app in your app drawer.
  2. Scroll down and tap “System” (this may vary slightly depending on your version of Android), then select “Date & time”.
  3. Turn on “Automatic date & time” or “Use network-provided time”. This will let your phone get the right date and time from your network provider.
  4. Turn on “Automatic time zone” or “Use network-provided time zone” to change the time zone based on your location.

For IOS (iPhone/iPad)

  1. Tap the Settings icon from your home screen.
  2. Scroll down and tap “General”.
  3. Tap “Date & Time”.
  4. Turn on “Set Automatically” to let your iPhone or iPad change the date and time based on your location.
  5. If “Set Automatically” is off, you can set your time zone by tapping “Time Zone” and typing or choosing your city from the list.

Fix 6: Check For Conflicting Software

Some software on your device, especially firewall or antivirus programs, can clash with NordPass.

Turn off any firewall or antivirus software temporarily and see if it fixes the issue. Don’t forget to turn it back on after testing. If turning off the software works, you may need to make an exception for NordPass in the software’s settings.

Fix 7: Use Different Device Or Browser

To find out if the issue is with your device or browser, try using NordPass from another device or web browser.

If NordPass works on another device or browser, the issue may be specific to the original device or browser. This may mean you need more troubleshooting for that environment.

Fix 8: Contact NordPass Support

If none of the steps work, you need more help. Go to the NordPass support website and look for their contact information or send a support ticket. Give as much detail as you can about the error, what you have tried, and any details about your device and connection.