NordPass, a widely-used password manager, offers the convenience of storing and retrieving passwords on various devices and platforms. Its standout feature is the autofill function, which automatically inputs login credentials on websites and apps, thereby saving users from the tedious task of manual entry.
However, there may be instances when the autofill feature does not function as expected on Chrome Browser. This article provides a detailed guide on how to address this issue effectively.
Table of Contents
Solution 1: Verify Extension Installation
Firstly, ensure that the NordPass extension is properly installed and enabled in Chrome. Navigate to Chrome Menu > More Tools > Extensions, and ensure NordPass is toggled on.
Solution 2: Update Chrome
Ensure your Chrome browser is up-to-date as running an outdated version can lead to compatibility issues with extensions. Update Chrome by clicking the Chrome Menu, then Help > About Google Chrome. Chrome will automatically check for updates and prompt you to relaunch the browser if an update is available.
Solution 3: Clear Cache and Cookies
Clearing cache and cookies can resolve conflicts that might be preventing autofill from working. Navigate to Chrome Menu > Settings > Privacy and security > Clear browsing data. Select “Cookies and other site data” and “Cached images and files,” then click “Clear data.”
Solution 4: Remove and Reinstall NordPass Extension
If the above steps do not resolve the issue, consider removing and reinstalling the NordPass extension. To remove the extension, go to Extensions, find NordPass, and click “Remove.” You can reinstall NordPass by visiting the Chrome Web Store, searching for NordPass, and adding it to Chrome.
Solution 5: Check for Conflicting Extensions
Other extensions might interfere with NordPass’s operation. Try disabling other extensions one by one in the Extensions menu to identify any conflicts.