Multimedia Messaging Service (MMS) lets you send and receive messages with multimedia content on your phone. But sometimes, you may face issues like “Multimedia Messages Not Supported By Network” or failed MMS delivery.
Here are some easy fixes to try:
Table of Contents
- Fix 1: Check Your Mobile Plan
- Fix 2: Verify Network Connection
- Fix 3: Reset Network Settings
- Android
- iOS
- Fix 4: Check The MMS Settings
- Android
- iOS
- Fix 5: Clear Cache And Data Of Messaging App (For Android)
- Android
- Fix 6: Update Carrier Settings
- Android
- iOS
- Fix 7: Update Your Phone’s Software
- Android
- iOS
- Fix 8: Remove And Reinsert Your SIM Card
- Fix 9: Contact Your Carrier
Fix 1: Check Your Mobile Plan
Some carriers need a specific plan or add-on for MMS. Make sure your plan includes MMS services. Contact your service provider if you are not sure.
Fix 2: Verify Network Connection
MMS needs cellular data to work. Check if your mobile data is on and you have a strong network signal. If the signal is weak, move to a better location.
Fix 3: Reset Network Settings
Incorrect network settings can cause MMS problems. To reset them:
Android
Go to Settings > General management > Reset > Reset network settings > Reset.
iOS
Go to Settings > General > Reset > Reset Network Settings. This will erase your Wi-Fi passwords, VPN, and APN settings.
Fix 4: Check The MMS Settings
Make sure MMS Messaging is enabled on your phone:
Android
Open Messages > Tap on the 3 dots > Settings > More Settings > Multimedia Messages > Enable group conversations.
iOS
Go to Settings > Messages and turn on MMS Messaging.
Fix 5: Clear Cache And Data Of Messaging App (For Android)
Cache files can get corrupted and affect MMS delivery. To clear them:
Android
Go to Settings > Apps > All Apps > Messaging app > Storage > Clear Cache and Clear Data.
Fix 6: Update Carrier Settings
Carriers may release updates to improve connectivity and performance. To check for them:
Android
Go to Settings > About phone > Update Center > System updates > Check for update.
iOS
Go to Settings > General > About and follow the prompt if there’s an update.
Fix 7: Update Your Phone’s Software
An outdated phone software can cause MMS issues. To update it:
Android
Go to Settings > System > Advanced > System update.
iOS
Go to Settings > General > Software Update.
Fix 8: Remove And Reinsert Your SIM Card
The SIM card may not be properly connected. To fix it:
Power off your device. Remove the SIM card. Reinsert the SIM card. Power on the device and try MMS again.
Fix 9: Contact Your Carrier
If none of the fixes work, there may be a network problem. Contact your carrier’s customer service for help.
They may need to reset your MMS service or inform you of a network outage.