Encountering issues with ESPN Plus video playback? Learn quick fixes to enjoy seamless sports streaming without interruptions. The Detail error message as below:
We are unable to play this video at the moment. Please try again later.
Table of Contents
Fix 1: Ensure Stable Internet Connection
For seamless ESPN Plus streaming, a fast and reliable internet connection is crucial. Slow or unstable connections can hinder video playback. Follow these steps to troubleshoot:
- Restart your router or modem by turning it off for a few seconds, then back on.
- If issues persist, reset network settings on your device.
- Consider switching from Wi-Fi to a wired connection for better stability.
- Refresh your connection by restarting the router or modem.
Fix 2: Verify ESPN+ Status
Occasionally, the problem may not originate from your side but from ESPN+ itself. Check for any reported technical glitches with the service. If ESPN+ is encountering issues, you’ll need to wait until they’re resolved.
Fix 3: Restart ESPN App
Try a quick fix by restarting the ESPN app. This can eliminate temporary glitches affecting video playback. Fully close the app and reopen it to check if the problem persists.
Fix 4: Update ESPN App
Keep your ESPN app up to date by installing the latest version. Developers frequently release updates to address bugs and enhance performance. Check your device’s app store for any available ESPN app updates.
Fix 5: Clear App Cache
To resolve issues stemming from corrupted or outdated data, clear the ESPN app cache on your device:
For Android
- Navigate to Settings > Apps.
- Find and select the ESPN app.
- Tap on “Storage” or “Storage & cache.”
- Choose “Clear cache” to delete temporary files.
- Optionally, select “Clear data” to remove all app data, including settings.
For iOS
- Access Settings and locate the installed apps list.
- Tap on the ESPN app.
- Opt for “Offload App” or “Delete App” to uninstall.
- Reinstall the ESPN app from the App Store.
- Upon relaunch, log in to clear cache and data during reinstallation.
Fix 6: Reinstall ESPN App
If previous steps fail, uninstalling and reinstalling the ESPN app might resolve issues stemming from corrupt installations or outdated files.
For Android
- Navigate to Settings > Apps or Application Manager.
- Find and select the ESPN app.
- Tap “Uninstall.”
- Open Google Play Store.
- Search for ESPN app.
- Select “Install” to reinstall.
For iOS
- Press and hold the ESPN app icon until it jiggles.
- Tap the “X” to uninstall.
- Open the App Store.
- Search for ESPN app.
- Tap the download icon to reinstall.
Fix 7: Seek ESPN Plus Support
If you’re still encountering the persistent “unable to play this video at the moment” message despite trying previous fixes, consider contacting ESPN Plus support for specialized assistance. Their guidance can offer detailed solutions to resolve this frustrating issue.
Experiencing this error on ESPN Plus can indeed be frustrating. However, proactive measures like ensuring a stable internet connection, updating the app, clearing the app cache, and seeking support if needed can help overcome this obstacle, ensuring uninterrupted access to your favorite sports content.