Do you see the error message “Something Went Wrong” on your Coinbase Wallet when you try to send, receive, or swap cryptocurrencies? This is a common problem that many users face. Don’t worry, we have some easy and effective solutions for you.
Table of Contents
- Solution 1: Clear Browser’s Cache
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- Solution 2: Restart Browser
- Solution 3: Use Different Browser
- Solution 4: Delete and Reinstall Coinbase Mobile App
- Solution 5: Access Coinbase.com
- Solution 6: Wait and Retry the Transaction
- Solution 7: Contact Coinbase Customer Support
Solution 1: Clear Browser’s Cache
Your browser’s cache stores temporary files that can sometimes cause issues. To clear your cache, follow these steps for your browser:
Google Chrome
- Open Chrome and click on the three vertical dots on the top right corner.
- Go to Settings > Privacy and Security > Clear browsing data.
- Select All time from the Time range drop-down menu.
- Click Clear data.
Microsoft Edge
- Open Edge and click on the three horizontal lines on the top right corner.
- Go to Settings > Clear browsing data > Choose what to clear.
- Select the items you want to clear and click Clear.
Mozilla Firefox
- Open Firefox and click on the three vertical lines on the top right corner.
- Go to Options > Privacy & Security > Clear Data.
- Click Clear Data under the Cookies and Site Data section.
Solution 2: Restart Browser
After clearing your cache, you need to restart your browser to apply the changes. To do this, follow these steps:
- Close your browser by clicking on the “X” button on the top right corner.
- Reopen your browser by clicking on its icon on your desktop or taskbar.
- If your browser doesn’t reopen or you want to make sure it restarts completely, open the Task Manager (Ctrl + Shift + Esc on Windows or Command + Option + Esc on Mac) and end any processes related to your browser.
- When you reopen your browser, you can choose to restore your previous tabs or start with a new session.
Solution 3: Use Different Browser
If the error still occurs, you can try using a different browser. Coinbase recommends using Google Chrome, so if you haven’t tried it yet, you can download it and access Coinbase Wallet through it. This might solve the error for you.
Solution 4: Delete and Reinstall Coinbase Mobile App
If you use the Coinbase mobile app, you can try deleting and reinstalling it to fix any app-related issues. Here’s how:
- Go to your device’s app store (Google Play Store or Apple App Store).
- Search for and tap on the Coinbase app.
- Select Uninstall.
- Go back to your device’s app store.
- Search for and tap on the Coinbase app again.
- Select Install.
Solution 5: Access Coinbase.com
Through a Mobile Web Browser If the error happens on the Coinbase mobile app, you can also access Coinbase.com through a mobile web browser. Here’s how:
- Open a web browser app on your mobile device.
- Go to https://www.coinbase.com/.
- Sign in to your Coinbase account with your login credentials.
- Use the Coinbase website to do any tasks you need.
Solution 6: Wait and Retry the Transaction
If the error occurs during a transaction, wait for at least 60 seconds before trying again. If the error still happens, restart the Coinbase Wallet app and try again.
Solution 7: Contact Coinbase Customer Support
If none of the solutions work, you can contact Coinbase customer support for more help. You can also check the troubleshooting and tips section on the Coinbase Help page for more information.
We hope this guide helps you fix the Coinbase Wallet error: “Something Went Wrong”. Happy trading!