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Does HP OfficeJet Pro 9010 Firmware Update Block Third-Party Ink Again?

HP’s February 2025 Firmware Update: A Bold Move or Customer Frustration?

HP released a firmware update for its OfficeJet Pro 9010 printers in February 2025, sparking concerns among users about the potential blocking of third-party ink cartridges. If this sounds familiar, it’s because HP has faced backlash for similar practices in the past. Let’s break it down.

Does HP OfficeJet Pro 9010 Firmware Update Block Third-Party Ink Again?

  • 2016 Incident: HP rolled out a firmware update that blocked non-HP ink cartridges. This caused widespread outrage, forcing the company to reverse the decision and issue an apology.
  • Temporary Fix: HP promised to restore compatibility with third-party cartridges, but the damage to customer trust lingered.

February 2025 Firmware Update: What Changed?

  • Reports from Users: Customers claim that the latest firmware update has reintroduced restrictions on third-party ink cartridges. Non-HP chips are reportedly being flagged and blocked.
  • Removed Firmware: Older firmware versions that allowed third-party ink compatibility seem to have been pulled from HP’s support site, limiting options for downgrading.

Blocking third-party ink limits consumer choice and increases printing costs. For users who rely on affordable alternatives, this move feels like a direct attack on their ability to save money.

Possible Solutions

If you’re affected by this update, here are some steps you can consider:

Solution 1: Disable Automatic Updates

Prevent future firmware updates that may restrict third-party ink usage.

Solution 2: Test Cartridge Protection Settings

Some users suggest disabling cartridge protection in printer settings, though success rates vary.

Solution 3: Downgrade Firmware

Websites like ybtoner.com offer older firmware versions for download. Be cautious—downgrading comes with risks and may void warranties.

Solution 4: Switch Brands

If these issues persist, consider switching to printers from manufacturers that don’t impose such restrictions.

HP’s decision to block third-party ink again raises questions about its commitment to customer satisfaction. While there are workarounds, they’re often inconvenient or risky. For many users, this may signal a need to explore alternative printer brands that prioritize flexibility and affordability over proprietary control.