Dell DES-6332: Administrator use API calls to add the support account but is receiving 403 error codes.

Question

A VxRail system administrator has been tasked to add the support account to all of the 50 VxRail clusters. The administrator is using API calls but is receiving 403 error codes.

What is the likely issue?

A. Username/password is not recognized
B. User account does not have sufficient privileges
C. Support account credentials provided are not valid
D. Call has failed with internal errors

Answer

B. User account does not have sufficient privileges

Explanation

The likely issue is B. User account does not have sufficient privileges.

The 403 error code indicates that the user account does not have permission to perform the action that was requested. In this case, the user account does not have permission to add the support account to the VxRail clusters.

To resolve this issue, the administrator needs to grant the user account the appropriate privileges. This can be done by using the VxRail Manager appliance’s user management interface or by using the VxRail API.

Here are the steps on how to grant privileges to a user account using the VxRail Manager appliance’s user management interface:

1. Log in to the VxRail Manager appliance.
2. Click on the Users tab.
3. Click on the Add User button.
4. Enter the user’s name and email address.
5. Select the Roles that you want to grant to the user.
6. Click on the Save button.

Here are the steps on how to grant privileges to a user account using the VxRail API:

1. Use the vxCli command-line tool to connect to the VxRail Manager appliance.
2. Run the following command:

vxCli user add --username <username> --email <email> --roles <roles>

Replace <username> with the user’s name, <email> with the user’s email address, and <roles> with a comma-separated list of the roles that you want to grant to the user.

Once you have granted the user account the appropriate privileges, you should be able to add the support account to the VxRail clusters without receiving a 403 error code.

Here are some additional details about the other possible answers:

• A. Username/password is not recognized – This is unlikely, as the administrator is using the same username and password for all 50 VxRail clusters.
• C. Support account credentials provided are not valid – This is also unlikely, as the support account credentials are provided by Dell.
• D. Call has failed with internal errors – This is possible, but it is less likely than the other two options. If this is the case, the administrator should contact Dell support for assistance.

Here are some additional tips for troubleshooting 403 errors:

• Check the user account’s privileges. Make sure that the user account has the necessary privileges to perform the requested action.
• Use a different user account. Try using a different user account that has the necessary privileges.
• Contact Dell support. If you are unable to resolve the issue, contact Dell support for assistance.

Reference

• 403 error: What is it and how can you fix it? (ryte.com)
• [Proven Exam Update] DES-6332 Specialist – Systems Administrator, VxRail Exam – Dell Community
• VxRail: Fail to add iDRAC user in VxRail plugin GUI. | Dell Malaysia
• Dell VxRail™ Documentation Quick Reference List | Dell Malaysia
• How to do VxRail Fail to add iDRAC user in VxRail plugin GUI | Dell Malaysia
• VMware Cloud Foundation on Dell EMC VxRail API Reference Guide API Reference Documentation

Dell Specialist Systems Administrator VxRail Appliance Exam DES-6332 certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the Dell Specialist Systems Administrator VxRail Appliance Exam DES-6332 exam and earn Dell Specialist Systems Administrator VxRail Appliance Exam DES-6332 certification.