Learn the proven steps to safely remediate a Trojan virus on a workstation, as per CompTIA A+ Core 2 certification. Discover the critical precaution before virus removal for optimal security.
Table of Contents
Question
A technician is preparing to remediate a Trojan virus that was found on a workstation. Which of the following steps should the technician complete BEFORE removing the virus?
A. Disable System Restore.
B. Schedule a malware scan.
C. Educate the end user.
D. Run Windows Update.
Answer
B. Schedule a malware scan.
Explanation
A Trojan virus can spread rapidly and infect other systems on the network. Before attempting to remove the virus, the technician should schedule a comprehensive malware scan on the infected workstation and other connected systems. This scan will identify any additional malware infections and ensure a thorough cleanup process. Disabling System Restore or running Windows Update may risk losing valuable data or introducing new vulnerabilities before addressing the primary infection. Educating the end-user is beneficial but should follow the immediate containment and remediation efforts.
CompTIA A+ Core 2 220-1102 certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the CompTIA A+ Core 2 220-1102 exam and earn CompTIA A+ Core 2 220-1102 certification.