Learn why Event Viewer is the best tool to analyze crash logs for Windows blue screen errors (BSOD), as required for the CompTIA A+ Core 1 220-1101 exam. Discover how to use Event Viewer to identify the causes of system crashes and troubleshoot effectively.
Table of Contents
Question
A Windows user reports that their system frequently crashes with a “blue screen” error. Which tool should be used to analyze the crash logs?
A. Event Viewer
B. Task Manager
C. Disk Management
D. Device Manager
E. Command Prompt
Answer
A. Event Viewer
Explanation
The Event Viewer logs system crashes and provides detailed information about the cause, helping diagnose BSOD errors.
Event Viewer is the primary tool in Windows for analyzing crash logs, including blue screen (BSOD) errors. It provides a centralized interface to view, filter, and interpret system events, errors, and critical failures. To analyze crash logs:
- Open Event Viewer (Win + R, type eventvwr, press Enter).
- Navigate to Windows Logs > System.
- Filter the log to show only Critical and Error events, which will highlight crash-related entries.
Event Viewer displays timestamps, event IDs, error codes, and detailed descriptions that help pinpoint the cause of the blue screen, such as faulty drivers, hardware issues, or software conflicts. Advanced users can also use Event Viewer to cross-reference with minidump files or use third-party tools for deeper analysis, but Event Viewer remains the essential first step for diagnosing and resolving BSOD issues on Windows systems.
CompTIA A+ Core 1 220-1101 certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the CompTIA A+ Core 1 220-1101 exam and earn CompTIA A+ Core 1 220-1101 certification.