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CompTIA A+ Core 1: How Should a Technician Address High Disk Usage and Slow Boot Caused by a Third-Party Application?

Learn the best step to resolve slow PC boot and high disk usage when a third-party application is consuming resources, as required for the CompTIA A+ Core 1 220-1101 exam. Discover how disabling startup applications improves system performance.

Table of Contents

Question

A technician is troubleshooting a PC that boots slowly and shows high disk usage. Task Manager indicates a third-party application is consuming resources. What is the next step?

A. Run a malware scan
B. Update the application
C. Reinstall the operating system
D. Disable the application at startup
E. Replace the hard drive

Answer

D. Disable the application at startup

Explanation

High disk usage from a third-party application causing slow boot times is best addressed by disabling the application from starting automatically, reducing resource consumption.

When Task Manager shows high disk usage and slow boot times due to a third-party application, the most effective next step is to disable that application from starting automatically with Windows. Excessive or unnecessary startup programs are a common cause of performance issues, especially during boot, as they compete for disk and memory resources.

Disabling the problematic application at startup reduces resource consumption, allowing the system to boot faster and operate more smoothly. This approach is widely recommended in troubleshooting guides and user forums as a first-line solution for high disk usage linked to specific applications.

If performance improves after disabling the application, you can further investigate whether the application needs updating, reinstallation, or replacement.

CompTIA A+ Core 1 220-1101 certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the CompTIA A+ Core 1 220-1101 exam and earn CompTIA A+ Core 1 220-1101 certification.