Gain insights into data categories in Salesforce, a crucial topic for the Experience Cloud Consultant Certification. Learn about visibility settings inheritance for portal users and the relationship between parent and child roles in data category visibility.
Table of Contents
Question
Which two statements regarding data categories are true? (Choose two.)
A. When a category is made visible to a user through custom settings or is made visible by default, its child and parent categories are not included.
B. Customer Portal users and partner portal users inherit data category visibility settings of the role assigned to their account (owner) managers by default.
C. Child roles cannot see more data categories than their parent role. If the parent role’s visibility is reduced to be less than the child’s, the child role’s category visibility is reset to its parent s category visibility.
D. Translated articles will NOT follow the original article data category. Therefore, translated articles can be assigned to a different data category.
Answer
B. Customer Portal users and partner portal users inherit data category visibility settings of the role assigned to their account (owner) managers by default.
C. Child roles cannot see more data categories than their parent role. If the parent role’s visibility is reduced to be less than the child’s, the child role’s category visibility is reset to its parent s category visibility.
Explanation
Option B is true because in Salesforce, Customer Portal users and partner portal users inherit data category visibility settings from the role assigned to their account managers. This is a default setting in Salesforce and is designed to ensure that portal users only have access to appropriate data categories.
Option C is true because in Salesforce, child roles cannot see more data categories than their parent role. If the visibility of the parent role is reduced, the child role’s category visibility is reset to match its parent’s category visibility. This is to maintain the hierarchical structure of roles in Salesforce and ensure that child roles do not have access to more data categories than their parent roles.
Salesforce Certified Experience Cloud Consultant certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the Salesforce Certified Experience Cloud Consultant exam and earn Salesforce Certified Experience Cloud Consultant certification.