Empower your Cloud Kicks experience! Access your customer account portal to manage sneaker subscriptions, track orders, submit cases, and explore helpful resources.
Table of Contents
Question
Cloud Kicks (CK) has a subscription model to send new sneakers to customers every month. Customers log in to the CK site, where they can manage their accounts, manage and create cases, and submit refund claims. CK also provides access to articles from its Knowledge base.
Which template should CK use to give customers the access they need?
A. Build Your Own
B. Help Center
C. Microsite
D. Account Portal
Answer
D. Account Portal
Explanation
The Account Portal template aligns best with Cloud Kicks’ requirements because it offers a secure environment for customers to manage their accounts, subscriptions, cases, and access relevant knowledge articles.
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