Learn the recommended frequency for configuring ServiceNow Historical Collection to ensure comprehensive historical data capture while optimizing system performance.
Table of Contents
Question
As a good practice, Historical Collection should be configured to run:
A. Weekly
B. Daily
C. Monthly
D. Once or On Demand
Answer
B. Daily
Explanation
Historical Collection in ServiceNow Performance Analytics is a process that captures snapshots of data over time. This allows for trend analysis and tracking changes on key performance indicators. The frequency of Historical Collection depends on the nature of the data and the business requirements. However, it is generally recommended to run Historical Collection daily. This ensures that the most accurate and up-to-date data is available for analysis. Running it daily provides a good balance between data granularity and system performance.
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