Can You Easily Fix the EA App Error Code EC:104 and Feel Relieved?

How Can You Quickly Overcome Annoying “Background Services Crashed” on EA App?

When the EA App shows “Background Services Crashed Error Code: EC:104,” the main problem happens because important background programs—like EABackgroundServices.exe and EADesktop.exe—break or can’t run. These programs help you sign in, start sessions, and talk to EA servers. If something stops these helpers, the EA App will not start or connect.

There are a few reasons this error appears:

• The computer date or time is incorrect.
• The EA App wasn’t installed right, or some files are missing.
• Virus protection or firewall blocks some pieces of EA.
• The internet setup uses a not-supported “congestion control” style (network rule).

Below is a clear guide with short, simple steps to bring back your game time.

Solution 1: Make the Computer Clock Right

If the date or time on your computer is not right, the EA App often will not work. The app checks your date and time to allow you in. If your clock is wrong, you can’t get in.

How to fix:

1. Press the Windows + I to open Settings.
2. Click on “Time & Language,” then “Date & Time.”
3. Turn on “Set time automatically” and “Set time zone automatically.”
4. Scroll and click “Sync now.”
5. Try to launch the EA App again.

People fixed this problem just by correcting their clock.

Solution 2: Repair the EA App

Broken or missing files can make the app fail. Using the repair feature inside the installer helps restore needed pieces so the app can start safely again.

How to fix:

1. Download the newest EA App setup file.
2. Right-click it and choose “Run as Administrator.”
3. Click the “REPAIR” button.
4. Let it finish, then restart your computer.
5. Open the EA App and see if it runs.

This is a direct fix shared by users and EA community forums.

Solution 3: Add EA App to Allowed List in Antivirus and Firewall

Sometimes, your security app thinks the EA App is bad and stops it from talking to the server. If that’s the case, you have to tell the antivirus and firewall to let EA App run.

How to fix:

1. Press Windows + S and type “Windows Security.”
2. Click “Firewall & network protection.”
3. Choose “Allow an app through Firewall.”
4. Click “Change settings,” then “Allow another app.”
5. Find “EADesktop.exe” (usually at C:\Program Files\Electronic Arts\EA Desktop\).
6. Click “Add.” Check both Private and Public.
7. Click OK and restart your computer.

Try launching again. Some people had luck just by turning off antivirus for a minute while opening EA.

Solution 4: Change the Internet Setting (Network Congestion Control)

If your internet is set in a way the EA App doesn’t like (like BBR2 instead of Cubic), you can change it. This step helps the app talk smoothly to the server.

How to fix:

1. Press Windows + X and pick “Windows PowerShell (Admin).”
2. Type:

   netsh int tcp show supplemental

   and press Enter.

3. If you see “bbr2,” type:

   netsh int tcp set supplemental congestionprovider=cubic

4. Restart your computer and try the EA App.

Many players shared this method on tech boards and it works for those with tricky connection set-ups.

Extra Tips for Success

• Always check if the EA servers are down (maintenance happens sometimes).
• Make sure Windows is updated.
• Clear EA App’s cache if things keep going wrong.
• If none of these work, reinstall the EA App completely.

When computers and apps work as they should, you feel happy and ready to play. These steps are simple, use plain words, and give real solutions people have tried and found helpful.

Congratulate yourself for sticking with it—problems like these don’t need to win. Enjoy your games!