Learn the two essential Communication Manager commands – status signaling group and status trunk – to troubleshoot Entity-Link issues between Avaya Session Manager and Communication Manager. Ensure seamless SIP communication in your Avaya Aura environment.
Table of Contents
Question
You notice that the Entity-Link between your Session Manager and Communication Manager is down.
From Communication Manager, which two commands are used to verify the health of this SIP link? (Choose two.)
A. list trace station
B. status signaling group
C. status trunk
D. status health
E. statapp
Answer
B. status signaling group
C. status trunk
Explanation
To verify the health of the SIP link between Session Manager and Communication Manager when the Entity-Link is down, use these two commands from Communication Manager:
- status signaling group – Displays the status of the SIP signaling group associated with the Entity-Link, including whether it’s in-service or out-of-service.
- status trunk – Shows the status of the SIP trunks connected to the signaling group, indicating if they are operational or experiencing issues.
These commands provide insight into the current state of the SIP communication between the two components, helping identify the cause of the Entity-Link failure.
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