Your Samsung phone connects to the Smart TV. But then videos start freezing every few seconds. The sound keeps playing but the picture stops. You feel frustrated because screen mirroring should be simple. This happens to many Samsung users. Especially after One UI 7.0 updates. The good news? The fix is usually very easy.
Table of Contents
- What Makes Smart View Videos Lag and Stutter?
- Method 1: Clear Smart View Cache (Most Effective)
- Method 2: Restart Both Devices
- Method 3: Clear Smart View Data (Advanced Fix)
- WiFi Settings That Can Fix Streaming Issues
- Additional Tips to Improve Smart View Performance
- Check Your Network Speed
- Update Your Software
- Alternative Solutions
- Why These Fixes Work So Well
- When to Contact Samsung Support
What Makes Smart View Videos Lag and Stutter?
Smart View problems come from different causes. Here are the main ones:
- Cache buildup – Old files clog up the Smart View app
- Network issues – Your WiFi connection isn’t strong enough
- OS updates – New software versions can cause temporary glitches
- Memory problems – Not enough space on your phone
- Router settings – Some WiFi features block smooth streaming
Screen mirroring works by sending data through your WiFi network. Each step from your phone to the TV can cause delays. When temporary files pile up, the connection gets slower.
Method 1: Clear Smart View Cache (Most Effective)
This method works for most users. It removes old files that slow down the connection.
- Open notification panel – Swipe down from the top of your screen
- Swipe down again – This shows all quick settings
- Find Smart View icon – Tap it to open Smart View
- Tap three dots – Look for the menu button in the top right corner
- Select Settings – Choose this from the dropdown menu
- Go to About Smart View – Find this option at the bottom
- Tap the info icon – Small “i” button in the top right
- Choose Storage – Scroll down to find this option
- Clear Cache – Tap this button at the bottom
Your phone will remove all temporary files. This usually fixes freezing videos right away.
Method 2: Restart Both Devices
Sometimes a simple restart solves everything.
- Turn off your Samsung phone for 30 seconds
- Turn off your smart TV for 30 seconds
- Turn both devices back on
- Try Smart View again
Method 3: Clear Smart View Data (Advanced Fix)
If clearing cache doesn’t work, try this stronger method.
- Follow steps 1-8 from Method 1
- Tap Clear Data instead of Clear Cache
- Restart your phone
- Reconnect to your TV – You’ll need to pair devices again
Warning: This removes all saved TV connections. You’ll need to set everything up again.
WiFi Settings That Can Fix Streaming Issues
Some Samsung phones have WiFi features that interfere with video streaming. Here’s how to check:
- Go to Settings
- Tap Connections
- Select WiFi
- Tap three dots menu
- Choose Intelligent WiFi
- Turn OFF “Prioritize real-time data“
This setting sometimes blocks video data from flowing smoothly to your TV.
Additional Tips to Improve Smart View Performance
Check Your Network Speed
- Make sure both devices use the same WiFi network
- Test your internet speed – you need at least 10 Mbps for smooth streaming
- Move closer to your WiFi router
- Avoid using other devices that consume lots of bandwidth
Update Your Software
- Check for Samsung phone updates
- Update your smart TV software
- Make sure Smart View app is current
Alternative Solutions
If Smart View still doesn’t work well, try these options:
- Use HDMI cable – Direct connection eliminates wireless delays
- Try third-party apps – Apps like Vysor or ApowerMirror might work better
- Use Samsung DeX – For compatible phones, this provides more stable connection
Why These Fixes Work So Well
The cache clearing method works because Smart View stores temporary files every time you connect. Over time, these files get corrupted or take up too much space. When you clear them, the app starts fresh.
Network issues cause problems because screen mirroring needs consistent data flow. Any interruption causes video to freeze while audio continues. Fixing WiFi settings removes these interruptions.
One UI 7.0 updates sometimes cause temporary performance issues. The phone needs time to optimize after big updates. That’s why restarting helps – it lets the system settle down.
When to Contact Samsung Support
If none of these methods work, you might have a hardware problem. Contact Samsung support if:
- Problems started after dropping your phone
- Smart View never worked on your device
- Other wireless features also have issues
- The problem happens with multiple TVs
Most Smart View issues come from software problems, not hardware. The cache clearing method fixes about 80% of freezing video problems. Now you can enjoy smooth video streaming from your Samsung phone to your TV. No more frustrating freezes during your favorite shows.