Table of Contents
Question
Which AWS Support plan provides access to an AWS Concierge Support team for account assistance?
A. AWS Enterprise Support
B. AWS Business Support
C. AWS Developer Support
D. AWS Basic Support
Answer
A. AWS Enterprise Support
Explanation
The correct answer is (A) AWS Enterprise Support.
AWS Enterprise Support provides access to an AWS Concierge Support team for account assistance, which means you will have a dedicated team of experts to help you with your AWS environment. This support plan is designed for large enterprises and offers comprehensive support for complex workloads, including cloud architecture recommendations, migration planning, and incident resolution.
Here are some key features of AWS Enterprise Support:
- Dedicated Concierge Support Team: You will have a dedicated team of experts who will work closely with you to understand your needs and provide personalized support.
- Priority Support: Your incidents will be escalated to the highest priority level, ensuring that they are addressed quickly and efficiently.
- Unlimited Access: You can contact the Concierge Support team for any issue related to your AWS environment, including cloud architecture, migration, and troubleshooting.
- Customized Support: The team will work with you to develop a customized support plan that meets your specific needs.
On the other hand, AWS Business Support and AWS Developer Support are lower-level support plans that do not provide access to a dedicated Concierge Support team. AWS Basic Support is the lowest-level support plan and provides limited support for basic issues related to your AWS account.
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