Table of Contents
Why Should AI Be Used for Coaching Preparation, Not Feedback Delivery?
Find out the correct way for managers like Dipak to use AI for effective team coaching. Learn why preparing AI-generated talking points is the most impactful approach, and why automating communications or feedback delivery is a critical mistake.
Question
Dipak wants to use AI to coach his team more effectively. Which approach should he take to ensure that his feedback is impactful?
A. Use AI to automate all team communications to ensure that no human errors occur.
B. Let AI handle direct feedback delivery to team members.
C. Prepare AI-generated talking points before conversations.
Answer
C. Prepare AI-generated talking points before conversations.
Explanation
When Dipak prepares talking points, his feedback is more specific and action-oriented.
This method correctly positions AI as a powerful preparation tool that augments, rather than replaces, the manager’s role. Coaching and delivering feedback are fundamentally human interactions that require empathy, nuance, and trust. By using AI to generate talking points, a manager can enhance the quality of their feedback before the actual conversation takes place.
A manager can prompt the AI with performance data, project outcomes, and specific goals to generate talking points that are:
- Structured and Organized: Creating a logical flow for the conversation.
- Specific and Action-Oriented: Moving beyond vague statements to concrete examples and actionable next steps.
- Objective: Helping to frame feedback based on data and observable behaviors, which reduces emotional bias.
The manager then uses these AI-generated points as a guide, applying their own judgment and personal knowledge of the team member to deliver the feedback in a supportive, human-to-human conversation.
Option A is incorrect because automating all team communications is an extreme and counterproductive strategy. It would make interactions impersonal, destroy team morale, and eliminate the nuance required for effective leadership.
Option B is incorrect because delegating direct feedback delivery to an AI is a significant leadership failure. This would be perceived as impersonal and cowardly, eroding trust between the manager and the team member. The delivery of feedback is a critical moment that requires human connection and dialogue.
AI for Managers by Microsoft and LinkedIn professional certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the AI for Managers by Microsoft and LinkedIn exam and earn AI for Managers by Microsoft and LinkedIn professional certificate.