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Can Azure AI Bot Service directly import FAQs to question and answer sets?
Prepare for the AI-900 exam by understanding the distinction between Azure AI Bot Service and QnA Maker for FAQ functionality. Learn why Bot Service cannot directly import FAQs and which service is responsible for creating question and answer knowledge bases from FAQ sources.
Question
Azure AI Bot Service can directly import frequently asked questions (FAQs) to question and answer sets.
A. True
B. False
Answer
B. False
Explanation
The statement is B. False. Azure AI Bot Service cannot directly import frequently asked questions (FAQs) to create question and answer sets. This functionality is provided by a different Azure service.
Understanding the Service Distinction
Azure AI Bot Service is primarily a framework for building, testing, and deploying conversational bots across multiple channels. It provides the infrastructure and tools for bot development but does not have built-in capabilities for importing and processing FAQ content into structured question-and-answer pairs.
The Correct Service for FAQ Import
The ability to import FAQs and create question-and-answer knowledge bases is handled by QnA Maker (now part of Azure Cognitive Service for Language). This service is specifically designed to:
- Import FAQ documents from various sources (websites, PDFs, Word documents)
- Extract question-and-answer pairs automatically
- Create searchable knowledge bases
- Provide natural language matching for user queries
- Generate confidence scores for answers
How These Services Work Together
While Azure AI Bot Service cannot directly import FAQs, it can integrate with QnA Maker to create FAQ-powered chatbots:
- QnA Maker processes the FAQ content and creates a knowledge base
- Azure AI Bot Service connects to the QnA Maker knowledge base
- The bot uses QnA Maker’s API to retrieve relevant answers based on user questions
- This integration allows bots to provide accurate FAQ responses without the Bot Service directly handling the FAQ import process
This distinction between the bot framework (Azure AI Bot Service) and the knowledge base service (QnA Maker) is an important concept for the AI-900 exam, highlighting how different Azure services specialize in specific AI capabilities.
Microsoft Azure AI Fundamentals AI-900 certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the Microsoft Azure AI Fundamentals AI-900 exam and earn Microsoft Azure AI Fundamentals AI-900 certification.