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AI-900: How to use the “None” intent in Language Understanding applications

Learn what the “None” intent is, why it is important, and how to use it in your Language Understanding applications.


When creating a Language Understanding application, what type of utterances should you map to the “None” intent?

A. Utterances that don’t expect a response back
B. Utterances that do not map any of the other intents
C. Utterances that map to non-logical intents


B. Utterances that do not map any of the other intents


The “None” intent is considered a fallback, and is typically used to provide a generic response to users when their requests don’t match any other intent.

The correct answer is B. Utterances that do not map any of the other intents.

The “None” intent is a default and required intent in every Language Understanding application. It is used to categorize any utterances that are outside of the domain or scope of the application, and do not belong to any of the other custom intents. For example, if the application is about booking flights, then an utterance like “I want to buy a book” would be mapped to the “None” intent, because it is not related to the purpose of the application.

The “None” intent helps to improve the accuracy and reliability of the intent prediction, by providing a fallback option for irrelevant or unexpected utterances. It also helps to avoid false positives, where an utterance is incorrectly mapped to a custom intent that is not intended. By adding examples of such utterances to the “None” intent, the application can learn to distinguish them from the valid utterances.

The “None” intent should not be confused with the “No” intent, which is a possible custom intent that can be created by the developer. The “No” intent would be used to capture utterances that express a negative response or refusal, such as “No, I don’t want to book a flight” or “No, thank you”. The “No” intent is still within the domain of the application, and can be used to handle the user’s input accordingly.

Microsoft Azure AI Fundamentals AI-900 certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the Microsoft Azure AI Fundamentals AI-900 exam and earn Microsoft Azure AI Fundamentals AI-900 certification.

Microsoft Azure AI Fundamentals AI-900 certification exam practice question and answer (Q&A) dump

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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