Learn which conversation channels bots can use, like email, Teams, and webchat. Assess true and false statements about bot communication abilities.
Question
Table of Contents
HOTSPOT (Drag & Drop is not supported)
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Statement 1: You can communicate with a bot by using email.
Statement 2: You can communicate with a bot by using Microsoft Teams.
Statement 3: You can communicate with a bot by using a webchat interface.
Answer
Statement 1: No
Statement 2: Yes
Statement 3: Yes
Explanation
Statement 1: No, you cannot directly communicate with a bot using email. Email can be used for notifications but is not an interactive channel.
Statement 2: Yes, you can communicate with a bot by using Microsoft Teams.
Statement 3: Yes, you can communicate with a bot by using a webchat interface.
Reference
Microsoft Learn > Azure > Applied AI Services > Azure Bot Service > Bot Framework SDK > Manage > Configure a bot to run on one or more channels
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Alex Lim
Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook
