Learn how to effortlessly convert FAQs into a comprehensive knowledge base using Azure’s QnA Maker service. Simplify information access for bots with minimal effort!
Table of Contents
Question
Your organization has an existing frequently asked questions (FAQ) document. You need to create a knowledge base that includes the questions and answers from the FAQ with the least possible effort. What should you do?
Answer
Import the existing FAQ document into a new knowledge base.
Explanation
To create a knowledge base from an existing FAQ document with minimal effort, leverage Azure’s QnA Maker service. Upload the FAQ document to QnA Maker, which automatically processes and extracts Q&A pairs. It uses natural language processing to structure the content into a bot-friendly knowledge base, reducing manual effort significantly.
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