AI-900: Create an Intelligent Chatbot with Azure Bot Service

Azure Bot Service enables developers to build conversational interfaces powered by AI. Integrate natural language processing, speech recognition, and more to engage users conversationally.

Question

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

Statement 1: Azure bot service can be integrated with the powerful AI capabilities with Azure Cognitive Services.
Statement 2: Azure bot service engages with customers in a conversational manner.
Statement 3: The QnA Maker service creates knowledge base, not question and answers sets.

Answer

Statement 1: Yes
Statement 2: Yes
Statement 3: No
Note: You can use the QnA Maker service and a knowledge base to add question-and-answer support to your bot. When you create your knowledge base, you seed it with questions and answers.

Explanation

Statement 1: Azure bot service can be integrated with the powerful AI capabilities with Azure Cognitive Services.

Answer: Yes. Azure bot service can be integrated with various Azure Cognitive Services, such as Language Understanding (LUIS), QnA Maker, Speech, Text Analytics, and Computer Vision, to enhance the bot’s functionality and intelligence.

Statement 2: Azure bot service engages with customers in a conversational manner.

Answer: Yes. Azure bot service enables you to create chatbots that can interact with customers and employees in a natural and conversational way, using text or voice, across multiple channels, such as websites, mobile apps, Microsoft Teams, Facebook, and Slack.

Statement 3: The QnA Maker service creates knowledge base, not question and answers sets.

Answer: No. The QnA Maker service creates question and answer sets from your semi-structured content, such as FAQ documents, support websites, product manuals, etc. These question and answer sets are stored in a knowledge base that you can manage and update through an easy-to-use UI or via REST APIs.

Note: You can use the QnA Maker service and a knowledge base to add question-and-answer support to your bot. When you create your knowledge base, you seed it with questions and answers.

Reference

Microsoft Learn > Azure > Applied AI Services > Azure Bot Service > Bot Framework SDK > Provision and publish a bot

Microsoft Azure AI Fundamentals AI-900 certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the Microsoft Azure AI Fundamentals AI-900 exam and earn Microsoft Azure AI Fundamentals AI-900 certification.