AI-900: Azure Bot Service Unveiled: Integrations, Conversational Engagement, and FAQ Mastery

Unlock the potential of Azure Bot Service with a detailed exploration of true or false statements. Discover seamless integrations with Azure Cognitive Services, engaging customer interactions in a conversational manner, and the capability to import FAQs for robust question and answer sets. Elevate your understanding of Azure Bot Service for dynamic and interactive customer engagements.

Question

HOTSPOT (Drag & Drop is not supported)
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Statement 1: Azure Bot Service and Azure Cognitive Services can be integrated.
Statement 2: Azure Bot Service engages with customers in a conversational manner.
Statement 3: Azure Bot Service can import frequently asked questions (FAQ) to question and answer sets.

Answer

Statement 1: Azure Bot Service and Azure Cognitive Services can be integrated: Yes
Statement 2: Azure Bot Service engages with customers in a conversational manner: Yes
Statement 3: Azure Bot Service can import frequently asked questions (FAQ) to question and answer sets: No

Explanation

Box 1: Yes
Azure bot service can be integrated with the powerful AI capabilities with Azure Cognitive Services.
Box 2: Yes
Azure bot service engages with customers in a conversational manner.
Box 3: No
The QnA Maker service creates knowledge base, not question and answers sets.
Note: You can use the QnA Maker service and a knowledge base to add question-and- answer support to your bot. When you create your knowledge base, you seed it with questions and answers.

Reference

Microsoft Learn > Azure > Applied AI Services > Azure Bot Service > Bot Framework SDK > Provision and publish a bot

Microsoft Azure AI Fundamentals AI-900 certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the Microsoft Azure AI Fundamentals AI-900 exam and earn Microsoft Azure AI Fundamentals AI-900 certification.