Unlock the potential of Azure Bot Service with a detailed exploration of true or false statements. Discover seamless integrations with Azure Cognitive Services, engaging customer interactions in a conversational manner, and the capability to import FAQs for robust question and answer sets. Elevate your understanding of Azure Bot Service for dynamic and interactive customer engagements.
Table of Contents
Question
HOTSPOT (Drag & Drop is not supported)
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Statement 1: Azure Bot Service and Azure Cognitive Services can be integrated.
Statement 2: Azure Bot Service engages with customers in a conversational manner.
Statement 3: Azure Bot Service can import frequently asked questions (FAQ) to question and answer sets.
Answer
Statement 1: Azure Bot Service and Azure Cognitive Services can be integrated: Yes
Statement 2: Azure Bot Service engages with customers in a conversational manner: Yes
Statement 3: Azure Bot Service can import frequently asked questions (FAQ) to question and answer sets: No
Explanation
Box 1: Yes
Azure bot service can be integrated with the powerful AI capabilities with Azure Cognitive Services.
Box 2: Yes
Azure bot service engages with customers in a conversational manner.
Box 3: No
The QnA Maker service creates knowledge base, not question and answers sets.
Note: You can use the QnA Maker service and a knowledge base to add question-and- answer support to your bot. When you create your knowledge base, you seed it with questions and answers.
Reference
Microsoft Learn > Azure > Applied AI Services > Azure Bot Service > Bot Framework SDK > Provision and publish a bot
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