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AI-900: Azure Bot Service Unveiled: Integrations, Conversational Engagement, and FAQ Mastery

Unlock the potential of Azure Bot Service with a detailed exploration of true or false statements. Discover seamless integrations with Azure Cognitive Services, engaging customer interactions in a conversational manner, and the capability to import FAQs for robust question and answer sets. Elevate your understanding of Azure Bot Service for dynamic and interactive customer engagements.

Question

HOTSPOT (Drag & Drop is not supported)
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Statement 1: Azure Bot Service and Azure Cognitive Services can be integrated.
Statement 2: Azure Bot Service engages with customers in a conversational manner.
Statement 3: Azure Bot Service can import frequently asked questions (FAQ) to question and answer sets.

Answer

Statement 1: Azure Bot Service and Azure Cognitive Services can be integrated: Yes
Statement 2: Azure Bot Service engages with customers in a conversational manner: Yes
Statement 3: Azure Bot Service can import frequently asked questions (FAQ) to question and answer sets: No

Explanation

Box 1: Yes
Azure bot service can be integrated with the powerful AI capabilities with Azure Cognitive Services.
Box 2: Yes
Azure bot service engages with customers in a conversational manner.
Box 3: No
The QnA Maker service creates knowledge base, not question and answers sets.
Note: You can use the QnA Maker service and a knowledge base to add question-and- answer support to your bot. When you create your knowledge base, you seed it with questions and answers.

Reference

Microsoft Learn > Azure > Applied AI Services > Azure Bot Service > Bot Framework SDK > Provision and publish a bot

Microsoft Azure AI Fundamentals AI-900 certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the Microsoft Azure AI Fundamentals AI-900 exam and earn Microsoft Azure AI Fundamentals AI-900 certification.

Microsoft Azure AI Fundamentals AI-900 certification exam practice question and answer (Q&A) dump

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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