Ensure uninterrupted service for your business-critical Azure AI Conversational Language Understanding (CLU) application with our expert-recommended solution for 100% uptime. Learn how to create a replica in another supported region to avoid service disruptions during outages.
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Question
Your organization, Nutex Inc., has developed a conversational language understanding (CLU)-based AI application for a customer that is hosted in the Azure East US region. The application is business-critical as it assists the customer’s support team in providing quick responses to user queries. Due to the importance of continuous availability, the customer has expressed a need for 100% uptime to avoid any service disruptions, even if the primary region experiences an outage.
Which of the following is the recommended solution you should implement to ensure high availability and uninterrupted service for the given scenario?
A. Create a replica of your project in another supported region.
B. Negotiate a contract with Microsoft to provide 100% uptime.
C. Move the application from the East US to the North Central US region.
D. Migrate the application from the CLU model to the LUIS model.
Answer
A. Create a replica of your project in another supported region.
Explanation
Creating a replica of your project in another supported region is the recommended solution you would implement to ensure high availability and uninterrupted service for the given scenario. By setting up a replica in a secondary region, you establish a failover solution, allowing the application to continue running if there is an outage in the primary region. This approach leverages Azure’s geographic redundancy and is the best practice for maintaining continuous availability. It aligns with Azure’s high availability strategy by ensuring that the application can fail over to another region if necessary, meeting the customer’s uptime requirements.
Migrating from CLU to Language Understanding Intelligent Service (LUIS) would not address the requirement for 100% uptime. While both models support natural language understanding, the availability requirement is managed through geographic redundancy, not by switching between models.
Microsoft’s Service Level Agreements (SLAs) do not provide 100% uptime. Microsoft offers a high SLA for availability but cannot guarantee 100% uptime due to the potential for unforeseen issues. Negotiating a contract for 100% uptime would not be feasible.
Moving the application from the East US to the North Central US region is not the recommended solution you would implement in the given scenario. A single-region deployment remains vulnerable to regional outages. To meet the uptime requirement, the application must be set up in multiple regions to enable failover.
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