Table of Contents
Question
A public area in a hotel that serves as an entrance or waiting area is called a:
A. reception area
B. entrance hall
C. lobby
D. hall
Answer
C. lobby
Explanation
The correct answer is C. lobby.
A lobby in a hotel is a public area that serves as an entrance or waiting area for guests. It is typically located near the main entrance of the hotel and provides a welcoming and comfortable space for guests as they arrive or wait for various purposes. The lobby often sets the tone for the hotel and creates the first impression for guests.
The lobby area is designed to be aesthetically pleasing and functional, with comfortable seating, decor, and amenities such as a reception desk, concierge services, seating areas, and sometimes even dining or refreshment options. It is a place where guests can check-in, check-out, gather information, meet others, or relax before proceeding to their rooms or other areas of the hotel.
The reception area, mentioned in option A, is a part of the lobby where the hotel’s front desk or reception desk is located. It is the place where guests are received, greeted, and assisted with various services such as check-in, check-out, reservations, and inquiries.
Option B, “entrance hall,” is a more general term that refers to a hall or area near the entrance of a building. While it can be used to describe the area near the entrance of a hotel, the specific term commonly used in the hospitality industry is “lobby.”
Option D, “hall,” is a generic term that refers to a long, narrow passage or corridor. While hotels may have halls within their premises, it does not specifically refer to the public area serving as an entrance or waiting area.
Therefore, the most appropriate term for the public area in a hotel that serves as an entrance or waiting area is C. lobby.
Reference
- What you mean by Public Area in Hotel Property and how Housekeeping Department manages to clean? {The Complete Guide} – The Hotel Skills
- PUBLIC AREA: Pengertian, Ruang Lingkup, Tugas dan Contoh Peralatan (amesbostonhotel.com)
- rooms and areas in hotels and guest houses – synonyms and related words | Macmillan Dictionary
- The Difference Between a Foyer & a Vestibule | Hunker
- Certified Hotel Administrator (CHA) Online Program – American Hotel & Lodging Educational Institute (ahlei.org)
- AHLEI Lodging certifications
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