[Solved] Logitech Bluetooth Wireless Headset H800 Microphone Not Working

Problem: Logitech Bluetooth Wireless Headset H800 microphone reported stopped working on Windows while audio playback remains functional.

Solution 1: Run Built-in Windows Recording Audio and Bluetooth troubleshooters

Step 1: Press Windows key + R to open Run box.

Step 2: Type control.exe /name Microsoft.Troubleshooting in the Run box and press Enter to open Troubleshooting tab of Settings app.

Step 3: Scroll down to Fix and find other problems, select Recording Audio and then click Run the troubleshooter button.

Step 4: Wait until scan is complete then click choose which device you want to troubleshoot and click Next.

Step 5: Click on Apply this fix if any viable fix is identified.

Step 6: Restart computer.

Step 7: If the issue persist and you’re using Bluetooth to connect Logitech Wireless Headset H800, Back to troubleshooting screen, click on Bluetooth under Find and fix other problems and choose Run the troubleshooter.

Solution 2: Roll back or update Logitech Bluetooth Wireless Headset H800 driver

Step 1: Press Windows key + R to open Run window.

Step 2: Type devmgmt.msc and press Enter to open Device Manager. Choose Yes if prompted by UAC (User Account Control).

Step 3: Expand Sound, video and game controllers drop-down menu to locate Logitech headset entry.

Step 4: Right-click on it and choose Properties.

Step 5: Go to Drivers tab, click Rollback Driver button and wait for the older version to be installed.

Step 6: Restart computer.

Step 7: If issue remain after restart, back to Properties screen of headset, Drivers tab, click on Update Driver button.

Step 8: Restart computer.

Step 9: If the driver already has the latest version installed, click on Uninstall Device and reboot computer to force Windows to reinstall the driver at the next startup.

Solution 3: Re-pairing Logitech Bluetooth Wireless Headset H800 with nano USB dongle

Solution 4: Install and Reinstall Media Track Control Software

Step 1: Download Wireless Headset H800 Media Track Control Software.

Step 2: Click on the executable to start the installation process.

Step 3: Restart computer.


Logitech Community: H800 Headset – Mic not working
Microsoft Community: Logitech Microphone not working on Windows 10 and no driver for it.