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Solved: How do I fix Facebook app crash or not loading on iPhone

This guide offers solutions to fix Facebook app issues on iPhones, including crashing and not loading.


After updating to version 437.2, many iPhone users have reported that Facebook is no longer functioning properly on their devices. When they try to open the app, it either gets stuck at the Facebook logo or force closes. This issue seems to be exclusive to iPhones, as Android users are not affected. If you’re one of those iPhone users facing this problem, you might be wondering how to fix it. In this guide, we’ll walk you through various methods to resolve the Facebook app problems on your iPhone.

Solution 1: Basic Reboot

Step 1: Press and hold the Power button and one of the Volume buttons simultaneously.

Step 2: When the power menu appears on the screen, slide the slider to the right to power off your device.

Step 3: Wait for your iPhone to completely shut down, then press the Power button to turn it back on.

Step 4: Once your device restarts, check if Facebook is working as expected.

Perform Basic Reboot for iPhone.

Solution 2: Force Reboot

Step 1: Quickly press and release the Volume Up button.

Step 2: Quickly press and release the Volume Down button.

Step 3: Now, press and hold the Power button until you see the Apple logo on the screen.

Step 4: Release the Power button when the Apple logo appears.

Perform a Force Reboot for iPhone

Solution 3: Update Facebook

Step 1: Open the App Store on your iPhone.

Step 2: Tap on your profile picture in the top right corner.

Step 3: Scroll down to the “Available Updates” section.

Step 4: If there’s a pending update for Facebook, you’ll find it listed here.

Step 5: Tap “Update” next to the Facebook app to install the latest version.

Solution 4: Delete Facebook Cache

Step 1: Open your iPhone’s Settings.

Step 2: Scroll down and select “General.”

Step 3: Find and tap on “Facebook” in the list of apps.

Step 4: Once you’re in the Facebook settings, tap on “Offload App.”

Step 5: A prompt will appear; tap “Offload” to confirm.

Step 6: After offloading the app, relaunch Facebook and see if the issue is resolved.

Delete Facebook Cache

Solution 5: Remove Restrictions from Facebook

Step 1: Open your iPhone’s Settings.

Step 2: Scroll down and tap on “Screen Time.”

Step 3: Under “App Limits,” find “Facebook” in the list and tap “Delete Limit” to remove any app restrictions. Under "App Limits," find "Facebook" in the list and tap "Delete Limit" to remove any app restrictions.

Step 4: Next, go to “Screen Time” and select “Content & Privacy Restrictions.”

Step 5: Disable “Content & Privacy Restrictions” by toggling the switch off. Disable "Content & Privacy Restrictions" by toggling the switch off.

Step 6: After removing these restrictions, check if the Facebook crashing or not loading problem is resolved.

Solution 6: Reinstall Facebook

Step 1: Long-press on the Facebook icon on your iPhone’s home screen.

Step 2: When the options menu appears, select “Delete App” and then confirm by tapping “Delete.”

Step 3: After removing the app, go to the App Store on your iPhone.

Step 4: Search for “Facebook” and download and install the app.

Step 5: Once the installation is complete, launch the app, sign in with your account, and check if the issue has been resolved.


In conclusion, these are the steps to fix the Facebook app crashing or not loading issue on iPhones. While the developers are aware of the problem, they haven’t provided a specific timeline for a fix. We will update this guide when they release a solution. In the meantime, the workarounds we’ve discussed here are your best options to resolve the issue and get Facebook working smoothly on your iPhone.

Disclaimer: The information provided in this guide is intended to offer potential solutions to the Facebook app crashing or not loading issue on iPhones. While we strive to provide accurate and up-to-date information, technology and software can change rapidly, and individual experiences may vary. We cannot guarantee that the methods outlined in this guide will resolve your specific issue. It’s essential to exercise caution and back up your data if needed before attempting any troubleshooting steps. If you have concerns or questions, it is advisable to consult with official support channels or seek assistance from experienced professionals.

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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