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The Significance of Virtual Phone Numbers for Small Businesses

Keeping up with technology is the best way to create a competitive advantage. Small businesses face many challenges and opportunities, so adding a virtual number is a game-changer. The virtual number helps small businesses connect with clients, establish a local presence, and communicate better.

Not only that adding virtual phone numbers helps small businesses enhance accessibility, foster credibility, streamline operations, and ultimately contribute to accelerated growth in today’s competitive marketplace.

Regardless of the size and type, the virtual business phone number has proven to be beneficial for all kind of businesses. So most businesses today have shifted from old telephone technology to virtual phone numbers to cope with the technology and enjoy the benefits it brings to businesses.

In this blog, we will talk about what virtual numbers are, the significance of virtual numbers for business how they function, and everything you need to know to choose the best virtual number for your business.

What is a virtual phone number?

A virtual number is a telephone number that is not confined to a cellular service or a location. VoIP(Voice Over Internet Protocol) technology is used to communicate and route calls over the Internet. A cloud-based telecommunication service provider provides this advanced service. Adding virtual numbers comes with many advantages for small businesses by enhancing communication, cost saving, flexibility, and maintaining privacy.

What is a virtual phone number?

The phone number is independent of any standard sim card, extra hardware, and wire connection so it is different from SIM-based phone numbers. In order to perform a call all you need is good and stable internet.

virtual number offers several advantages over regular/ traditional (SIM-based) mobile numbers, like,

  • It offers several features like call forwarding, call routing, call holding, call recording calls, etc.
  • It is cost-effective as
  • Expansion of business into the international market
  • Anyone from any part of the world can call your virtual number for free with a toll-free virtual number.

Types of virtual numbers

Here are some types of virtual numbers:

  • Local Virtual Number: A local phone number is the telephone number allocated to a specific geographic region within the country or region. local virtual number allows businesses to establish a local presence in different regions without physical offices or additional hardware.
  • Toll-Free Virtual Number: Toll-free virtual numbers enable callers to reach a business without incurring any telephone charges. Generally, these numbers are used for customer support and marketing purposes.
  • Vanity Virtual Number: Vanity numbers are a customized number that consists of a word or phrase while dialing the number. Calling a vanity number is free. Most companies use vanity phone numbers for business to make their number easy and memorable for the customers. For example, 1-800-FLOWERS is a vanity toll-free virtual number.
  • Mobile Virtual Number: A virtual mobile number is a telephone number that is not tied to a specific telephone line or SIM card. It can be used for sending and receiving text messages despite the location over the internet. Mobile virtual numbers can be integrated into different mobile apps. virtual mobile numbers are generally used by businesses or individuals.

How does virtual phone number work?

A virtual number is an Internet-based telephone number that uses VoIP technology for making calls. VoIP technology converts the voice signal into data packets and transmits it over the internet. VoIP also provides features like voice mail, phone calls, text messages, and video conferencing, which allow real-time interaction and make communication more effective and cheap.

How does virtual phone number work?

Using virtual numbers is easy, accessible, and cost-effective as it does not need any extra hardware or telephone lines to make or receive calls. Since virtual phone numbers are hosted in the cloud so they can be forwarded to different devices or locations, like mobile phones, landlines, or PCs.

This is how a virtual phone number works:

  1. Purchase a virtual phone number from a reliable provider.
  2. After purchasing provider assigns you a unique phone number and gives you access to a web portal or app.
  3. You can use the web portal or app to make and receive calls, check voicemail, and view call history.
  4. When someone calls your virtual phone number, the call is routed to your device over the internet.

Benefits of the virtual phone number

Virtual phone number brings a lot of benefits to individuals and businesses. Adding a virtual phone number helps to make or receive calls over the internet at a cheaper price. Some of the benefits are:

Benefits of the virtual phone number

Localize your business

Owning a virtual phone number helps small businesses to localize their business internationally without being physically located there. Most international customers are hesitant to receive international calls. Local presence helps a small business to achieve local clients’ trust and gives an authentic vibe.


Adding virtual numbers to small businesses enhances flexibility and mobility. virtual phone number helps divert calls to any device, such as a laptop, PC, or smartphone, a virtual phone number enables you to accept calls from anywhere at any time. It saves time and cost for small business owners. It is very useful for distributed teams as virtual numbers bring dispersed workers together in a single platform with different collaborative tools.

Easy to set up

Setting up a virtual phone number is easy and cheap as it doesn’t require any additional hardware, physical network, device, infrastructure, or separate SIMs for order to get started all you need is VoIP-enabled devices like a laptop, smartphone, PC, or tablet to open apps. so setting up a virtual number is very easy.

Enhance productivity

Adding up a virtual number helps small businesses to enhance productivity as it offers various functionality. the virtual number helps in communicating better with different collaboration tools.

Virtual phone numbers allow remote access which helps employees to communicate better and stay connected from anywhere with the help of the Internet. This helps small businesses to provide better customer support and increase the productivity of employees.


With virtual phone numbers, small businesses can establish a local presence in various areas without a physical office. this helps businesses to connect with local customers easily and gain their trust.

So having a dedicated virtual phone number helps small businesses enhance their professional image of the business and credibility. So adding up virtual numbers can be very significant for businesses as it helps to build a good company image, and enhances business communication in the international market.

Separation of Personal and Business Communications

Virtual phone numbers,cloud-based telephony can be accessed through various devices such as smartphones, tablets, PCs, or laptops. It allows small businesses to separate personal and work-related calls efficiently. Virtual numbers assist the separation in the following ways:

  • Call Routing and Forwarding: Adding virtual numbers provides advanced call forwarding and routing abilities. the virtual number helps in routing incoming work calls to specific employees or departments during business ensures work-related calls are handled properly during office hours and personal calls are not interrupted in the process.
  • Distinct Numbers: By integrating virtual phone numbers, small businesses can have one number for personal calls and another for work-related calls. This separation allows employees to know when they receive a business call. It helps them maintain professionalism and handle business calls efficiently.
  • Privacy and Security: Using personal numbers for small businesses is very risky as there is always a risk of exposing personal information. Virtual phone numbers eradicate this risk as personal numbers remain disclosed during business interactions which enhances privacy and security. Likewise, to protect your identity, you can also mask your phone numbers. Using unallocated phone numbers can come in handy for this purpose.

How to get a virtual phone number

There are lots of different ways to obtain a virtual phone number. Here are some of the most popular ways of getting a virtual number:

  1. Sign up with a virtual phone number provider: There are many virtual phone number providers available, such as KrispCall, Grasshopper, and Ooma. These providers provide a variety of features and pricing plans, so you can pick the best one that meets your business needs.
  2. Use a free virtual phone number app: There are not many free virtual phone number apps available, like MightyCall and TextNow. These apps often offer limited features, but they can be a better option if your budget is tight.
  3. Port your existing phone number to a virtual phone number provider: You can port an existing phone number into a virtual phone number This is a good option if you want to keep your existing number and get the benefits of a virtual number at the same time.

Here are the steps for getting a virtual phone number from a provider:

  1. Choose a virtual phone number provider.
  2. Create an account with the provider.
  3. Select the type of virtual number you want.
  4. Provide the necessary information, such as your name, address, and credit card information.
  5. Pay the monthly or annual fee for the virtual number.
  6. Once your account is activated, you can start using your virtual number.

The following are the steps on how to get a free virtual phone number from an app:

  1. Download the app from Google Play or App Store
  2. Create an account using the app.
  3. Select the type of virtual number you need.
  4. Provide the required information, such as your name and email address.
  5. Once your account is activated, you can start using your virtual number.


Along with technology, business communication is also changing. From old telephone lines to cloud calling communication technology is getting advanced.

Adding a virtual phone number allows small businesses to communicate better, improve customer service, show professionalism, and expand their reach globally without additional hardware and at minimal cost.

Because of this exceptional benefit, it brings to the business most of them are adopting this technology and running businesses smoothly. So in order to compete in the market and increase workflow and efficiency virtual phone number is significant for small businesses.

So, hurry up and sign up with KrispCall to get awesome features and skyrocket your small business into a global platform.

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