Learn the best practices for documenting system interactions in a technical design document. Discover why defining data exchange processes and using high-level diagrams are essential for clarity and collaboration.
Table of Contents
Question
What practices should be followed when documenting system interactions in a technical design document? (Choose two)
A. Clearly define data exchange processes.
B. Exclude third-party integration details for simplicity.
C. Provide high-level diagrams for clarity.
D. Include only Manufacturing Cloud-native workflows.
Answer
A. Clearly define data exchange processes.
C. Provide high-level diagrams for clarity.
Explanation
Documenting system interactions in a technical design document is crucial for ensuring clear communication, effective integration, and smooth project execution. Here’s why the selected options are correct:
A. Clearly define data exchange processes
- Importance: Defining data exchange processes ensures that all stakeholders understand how data flows between different systems or components. This includes specifying APIs, protocols, message formats, and error-handling mechanisms.
- Best Practices: According to industry standards, such as those outlined by Atlassian and LinkedIn, documenting interfaces and protocols (e.g., inputs, outputs, and communication methods) is essential to avoid miscommunication or integration issues.
- Relevance to Manufacturing Cloud: In Salesforce Manufacturing Cloud implementations, clear documentation of data flows between internal systems (e.g., ERP) and external systems is critical for seamless integration.
C. Provide high-level diagrams for clarity
- Importance: High-level diagrams (e.g., flowcharts, sequence diagrams) visually represent system interactions, making complex relationships easier to understand for both technical and non-technical stakeholders.
- Best Practices: Visual aids like context diagrams or interaction models are recommended to illustrate how components interact within the system architecture.
- Relevance to Manufacturing Cloud: For Salesforce Manufacturing Cloud, diagrams can effectively communicate how sales agreements or forecasting modules interact with other systems like production planning tools.
Why Other Options Are Incorrect
B. Exclude third-party integration details for simplicity
Excluding third-party integration details is not advisable as it may lead to incomplete documentation, causing potential issues during implementation or troubleshooting.
D. Include only Manufacturing Cloud-native workflows
Limiting documentation to native workflows ignores the broader system architecture and integration points with external systems, which are critical in real-world scenarios.
By following these best practices—defining data exchanges and using high-level diagrams—you can create comprehensive technical design documents that enhance collaboration and ensure successful project outcomes.
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