Learn how enabling the Salesforce Orders object helps track customer purchasing activity on account, contact, and contract pages. Prepare for the Salesforce Certified Sales Cloud Consultant Exam with expert insights.
Table of Contents
Question
Universal Containers is planning to implement Salesforce Sales Cloud to support its professional services division. The Universal Containers sales team wants to easily see customer purchasing activity on account, contact, and contract detail pages.
What should a consultant recommend to meet this requirement?
A. Enable Salesforce Console for Sales to see customer purchasing activity.
B. Create a custom object related to the account, contact, and contract objects.
C. Enable the Orders object in Salesforce to track customer purchases.
D. Create a global publisher action to view all customer purchasing activity.
Answer
C. Enable the Orders object in Salesforce to track customer purchases.
Explanation
The Orders object in Salesforce is designed to track customer purchases and can be easily related to account, contact, and contract records. Enabling the Orders object allows the sales team to view and manage customer purchasing activity directly from the relevant detail pages without the need for custom development or configuration.
Salesforce Certified Sales Cloud Consultant certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the Salesforce Certified Sales Cloud Consultant exam and earn Salesforce Certified Sales Cloud Consultant certification.