Learn the correct combination of actions to design a FlexCard for mobile plans in the Salesforce Certified OmniStudio Consultant Exam. Discover how to retrieve plan data, create cases, open web pages, and change SIM cards using Event, Navigate, Card, OmniScript, Flyout, Custom Event, and Redirect URL.
Table of Contents
Question
A business wants to create a FlexCard for mobile plans to add to their Customer 360° console application. The FlexCard needs to include the following actions:
- Start a process to retrieve plan consumption data
- Create a new case –
- Open a promotions web page –
- Change the SIM card –
Which combination should the consultant use in designing the solution?
A. Event, Navigate and Card
B. OmniScript and Navigate
C. Flyout and OmniScript
D. Custom Event and Redirect URL
Answer
D. Custom Event and Redirect URL
Explanation
The correct combination the consultant should use in designing the FlexCard solution for mobile plans is:
D. Custom Event and Redirect URL
Custom Event is used to start a process to retrieve plan consumption data. Redirect URL is used to open a promotions web page.
To create a new case and change the SIM card, OmniScripts can be utilized. OmniScripts are interactive guides that lead users through a series of steps to perform specific tasks, such as creating cases or updating records.
Therefore, the combination of Custom Event to retrieve data, Redirect URL to open web pages, and OmniScripts to create cases and change SIM cards provides the necessary actions to meet the business requirements for the mobile plan FlexCard.
Salesforce Certified OmniStudio Consultant certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the Salesforce Certified OmniStudio Consultant exam and earn Salesforce Certified OmniStudio Consultant certification.