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Salesforce ADM-201: Which is NOT true about stay in touch feature in SFDC

Question

Select the option that is NOT true of the `stay in touch` feature in SFDC:

A. I can send single emails, or mass emails, to all of my existing accounts or prospects.
B. I can use this feature to update contact information in one click via email – this keeps my customer data up to-date.
C. It rubs my feet before I go to bed each night.

Answer

C. It rubs my feet before I go to bed each night.

Explanation

The correct answer is C. It rubs my feet before I go to bed each night.

The Stay in Touch feature in Salesforce is a powerful tool that allows you to stay connected with your customers and prospects. You can use it to send single or mass emails, update contact information, and track your email campaigns. However, it does not have the ability to rub your feet before you go to bed.

Here are some of the things you can do with the Stay in Touch feature:

  • Send single or mass emails to your contacts.
  • Update contact information in one click via email.
  • Track your email campaigns to see how effective they are.
  • Create email templates to save time and effort.
  • Personalize your emails with merge fields.
  • Schedule your emails to be sent at a later date.
  • View reports on your email activity.

The Stay in Touch feature is a valuable tool for any Salesforce user who wants to stay connected with their customers and prospects. It is easy to use and can help you save time and effort. If you are not already using the Stay in Touch feature, I encourage you to try it out.

Here are some additional details about the Stay in Touch feature:

  • It is available in all editions of Salesforce.
  • You can access it from the Contacts or Leads tab.
  • To send a single email, click the “Email” button and select the contact or lead you want to send the email to.
  • To send a mass email, click the “Send Mass Email” button and select the contacts or leads you want to send the email to.
  • To update contact information, click the “Edit” button and enter the new information.
  • To track your email campaigns, click the “Email Campaigns” tab and select the campaign you want to track.
  • To create email templates, click the “Templates” tab and click the “New Template” button.
  • To personalize your emails, use merge fields to insert dynamic content, such as the contact’s name or company name.
  • To schedule your emails to be sent at a later date, click the “Schedule” button and select the date and time you want the email to be sent.
  • To view reports on your email activity, click the “Reports” tab and select the report you want to view.

Reference

Salesforce Administration Essentials for New Admins ADM-201 certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the Salesforce Administration Essentials for New Admins ADM-201 exam and earn Salesforce Administration Essentials for New Admins ADM-201 certification.