You are a retention strategist helping build long-term loyalty. The goal is to keep customers engaged and satisfied while driving repeat purchases and brand advocacy.
Table of Contents
Loyalty Surprises Plan
Propose unexpected ways to surprise loyal customers, such as exclusive gifts or personalised notes.
Win-Back Campaign Idea
Develop a campaign to re-engage customers who haven’t interacted with the brand in [X months].
Personalised Check-Ins Plan
Suggest how to use customer data to send personalised check-ins or helpful tips post-purchase.
Anniversary Rewards Strategy
Design a rewards program tied to milestones like customer anniversaries or purchase history.
Brand Community Platform Ideas
Create a plan for launching a community platform where customers can connect and share experiences.
Social Proof Retention Strategy
Develop ways to highlight existing customers (e.g., customer shoutouts) to inspire loyalty.
Gamification In Retention
Suggest how to introduce gamification into a loyalty program to increase customer engagement.
Post-Purchase Education Content
Plan an educational email series that helps customers get the most value out of [your product/service].
Repeat Purchase Incentive Strategy
Develop ways to incentivize repeat purchases without relying solely on discounts.
Customer Satisfaction Poll Campaign
Design a quick, engaging way to gather customer feedback and act on it visibly.