Learn which procedures should be removed from the close-out phase in the PgMP transitioning process. Improve close-out effectiveness with expert guidance.
Table of Contents
Question
XYZ Company hires you to make its transitioning procedure more effective in meeting close-out requirements. You review XYZ’s transitioning procedures to eliminate any that do not belong in the close-out phase.
Which of the following procedures should you remove?
A. Managing the transition from the ג€As-Isג€ state to the ג€To-Beג€ or Target State
B. Reviewing the status of benefits with the stakeholders and program sponsor
C. Managing any required transition to operations
D. Documenting lessons learned in the organizational database
Answer
A. Managing the transition from the ג€As-Isג€ state to the ג€To-Beג€ or Target State
Explanation
The close-out phase in program management focuses on finalizing the program, assessing its performance, and capturing lessons learned. It is not concerned with managing the transition itself, which takes place earlier in the program lifecycle.
Let’s examine each option:
A. Managing the transition from the current state to the target state is a key activity during program execution, not close-out. This procedure should be removed from the close-out phase.
B. Reviewing the status of benefits with stakeholders and the program sponsor is an essential close-out procedure. It allows the team to assess whether the program met its objectives and delivered the expected benefits. This should remain in the close-out phase.
C. Managing any required transition to operations is a crucial step in the close-out phase. It ensures a smooth handoff of the program deliverables to the operational teams who will maintain and support them going forward. This procedure belongs in close-out.
D. Documenting lessons learned in the organizational database is a vital close-out activity. It captures the knowledge and insights gained during the program, allowing the organization to improve its processes for future initiatives. This procedure should stay in the close-out phase.
In summary, option A is the only procedure that does not belong in the close-out phase and should be removed to improve the effectiveness of XYZ Company’s transitioning procedure.
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