Discover the critical first step to enroll Microsoft Teams Android devices in Intune for the MS-721 exam, ensuring compliance with Microsoft’s recommended deployment practices.
Table of Contents
Question
You have a Microsoft Teams deployment.
You purchase 15 Teams Android-based devices.
You plan to manage the devices by using Microsoft Intune.
You need to ensure that you can enroll the devices in Intune.
What should you do first in the Microsoft Intune admin center?
Select only one answer.
A. Create an enrollment status page (ESP).
B. Enable Android device administrator enrollment.
C. Enable the MDM user scope setting.
D. Upload an MDM push certificate.
Answer
To enroll Microsoft Teams Android-based devices in Microsoft Intune, the first step is to enable Android Device Administrator enrollment in the Microsoft Intune admin center.
B. Enable Android device administrator enrollment.
Explanation
Teams Android-based devices are managed by using Intune via Android Device Administrator management. You must enroll Android-based Teams devices by using Android Device Administrator. Android-based Teams devices are managed as device administrator devices by using Intune. Device administrator enrollment is off by default for newly created tenants.
Why This Step Is Required
Teams Android devices (e.g., Teams phones, panels, and Rooms on Android) are managed via Android Device Administrator (ADA), a legacy management method for devices without Google Mobile Services (GMS). By default, ADA enrollment is disabled for new Intune tenants, making its activation mandatory before enrollment can proceed.
Key Configuration Steps
Enable Android Device Administrator enrollment:
- Navigate to Devices > Enrollment > Android in the Intune admin center.
- Under Android device administrator, select Personal and corporate-owned devices with device administration privileges.
- Check Use device administrator to manage devices.
Verify MDM authority: Ensure Intune is set as the MDM authority for your tenant (a prerequisite for all device enrollment).
Assign licenses and compliance policies: Users signing into Teams devices must have Intune licenses, and compliance policies must target their Microsoft Entra groups.
Why Other Options Are Incorrect
A. Create an enrollment status page (ESP): ESPs track app/profile installations but are not prerequisites for basic enrollment.
C. Enable the MDM user scope setting: This determines which users can enroll devices but does not directly enable Android ADA enrollment.
D. Upload an MDM push certificate: Required only for Apple iOS/macOS enrollment, not Android.
Transition to AOSP Management
Microsoft plans to replace ADA with Android Open Source Project (AOSP) Device Management for Teams devices in 2025. However, ADA remains the current requirement until this transition is enforced.
By enabling ADA enrollment first, you ensure compliance with Microsoft’s guidance for Teams device management and avoid enrollment failures due to missing configurations.
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