Discover the optimal configuration for deploying Microsoft Teams Rooms on Android with booking capabilities and external calling—learn why resource accounts, Teams Rooms Pro licenses, and Calling Plans are essential.
Table of Contents
Question
Your company is planning to deploy Microsoft Teams Rooms on Android devices across multiple locations.
The company has specific requirements for the deployment: the rooms should be bookable via Outlook or Teams, and the devices should be able to make and receive external phone calls.
You need to ensure that the deployment meets the company’s requirements with the least administrative effort. What should you do?
Select only one answer.
A. Create end-user accounts for each Microsoft Teams Rooms device and assign them a Microsoft Teams Room Basic license.
B. Create end-user accounts for each Microsoft Teams Rooms device, assign them a Microsoft Teams Rooms Basic license and a Microsoft Calling Plan for Teams.
C. Create Microsoft 365 resource accounts for each Microsoft Teams Rooms device and assign them a Microsoft Teams Rooms Pro license.
D. Create Microsoft 365 resource accounts for each Microsoft Teams Rooms device, assign them a Teams Rooms Pro license, and a Microsoft Calling Plan for Teams.
Answer
To meet the company’s requirements for bookable rooms and external calling with minimal administrative effort, the correct solution is Option D.
D. Create Microsoft 365 resource accounts for each Microsoft Teams Rooms device, assign them a Teams Rooms Pro license, and a Microsoft Calling Plan for Teams.
Explanation
Creating Microsoft 365 resource accounts for each Teams Rooms device and assigning them a Meeting Room license allows users to book the meeting room via Outlook or Teams. Adding a Calling Plan or Business Voice license enables the devices to make and receive external phone calls. End-user accounts are not recommended for shared devices like Teams Rooms.
Resource Accounts Are Mandatory for Teams Rooms
Microsoft Teams Rooms devices require dedicated Microsoft 365 resource accounts (not end-user accounts) to function as bookable resources. Resource accounts:
- Enable calendar integration for room booking via Outlook/Teams.
- Are uniquely tied to a physical room, ensuring proper scheduling and device authentication.
- Avoid conflicts with user licensing policies.
Options A and B incorrectly use end-user accounts, which violate Microsoft licensing guidelines and block device sign-ins after July.
Teams Rooms Pro License for Core Features
A Teams Rooms Pro license is required to:
- Enable advanced meeting features (e.g., dual screens, intelligent audio/video).
- Support Phone System capabilities (PSTN calling).
- Provide scalable management (up to 25 rooms with Basic, but Pro is unlimited).
Teams Rooms Basic (Option C) lacks Phone System integration and limits PSTN functionality, making it insufficient for external calls.
Microsoft Calling Plan for External Calls
To enable external phone calls, a Microsoft Calling Plan must be assigned to the resource account. Teams Rooms Pro includes Phone System but requires a separate Calling Plan or Direct Routing for PSTN connectivity.
Without a Calling Plan (Option C), the device cannot make/receive external calls, failing the company’s requirements.
Why Other Options Fail
- A/B: End-user accounts violate licensing terms and lack resource-specific features.
- C: Missing Calling Plan blocks PSTN functionality.
Summary of Steps
- Create a resource account for each room in the Microsoft 365 Admin Center.
- Assign a Teams Rooms Pro license to enable hybrid meeting features and Phone System.
- Add a Calling Plan (Domestic/International) to the resource account for external calls.
This configuration ensures compliance, minimizes administrative overhead, and fulfills all requirements.
Microsoft 365 Certified Collaboration Communications Systems Engineer Associate MS-721 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Collaboration Communications Systems Engineer MS-721 exam and earn Microsoft 365 Certified Collaboration Communications Systems Engineer Associate certification.