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MS-721: How to Configure Teams Phone for aNew Office with Local Numbers & Emergency Compliance?

Discover the 3 essential steps to set up Teams Phone for a new office, including bulk number assignment, dial plans, and emergency address configuration aligned with MS-721 best practices.

Question

Your company is expanding its operations and has recently opened a new branch office in Vancouver.

You need to configure the Teams Phone environment for the Vancouver office, ensuring that all users are assigned phone numbers from the local pool, have the correct dial plans, and are linked to the verified emergency address for the Vancouver location.

The solution must minimize administrative effort and adhere to best practices for bulk operations. What are three actions you should perform to meet these requirements? Each answer represents part of the solution.

Select all answers that apply.

A. Assign a Teams Phone Standard license and a Teams Calling Plan to each user in the Microsoft Teams admin center.
B. Configure a user dial plan that includes the specific calling patterns and rules for the Vancouver location and assign it to the users.
C. Create a PowerShell script that assigns phone numbers and applies the Vancouver location ID to each user with the Set-CsPhoneNumberAssignment cmdlet.
D. Manually enter the emergency address for each user in the Microsoft Teams admin center.
E. Use the Get-CsOnlineLisLocation cmdlet to find the emergency location for Toronto and assign it to the Vancouver users.
F. Use the Set-CsPhoneNumberAssignment cmdlet to assign phone numbers and the verified emergency address location to each user individually.

Answer

A. Assign a Teams Phone Standard license and a Teams Calling Plan to each user in the Microsoft Teams admin center.
B. Configure a user dial plan that includes the specific calling patterns and rules for the Vancouver location and assign it to the users.
C. Create a PowerShell script that assigns phone numbers and applies the Vancouver location ID to each user with the Set-CsPhoneNumberAssignment cmdlet.

Explanation

Option A is correct because assigning a Teams Phone Standard license and a Teams Calling Plan is necessary for enabling Teams Phone capabilities for users. Option C is correct as using a PowerShell script to assign phone numbers in bulk is efficient and adheres to best practices for managing multiple users. Option B is correct because creating and assigning a user dial plan specific to the Vancouver location ensures that users have the correct calling patterns and rules. Option F is incorrect because assigning phone numbers and emergency addresses individually is not efficient for bulk operations. Option D is incorrect as manually entering the emergency address for each user is time-consuming and prone to errors. Option E is incorrect because the emergency location for Toronto should not be assigned to users in Vancouver.

To configure Teams Phone for the Vancouver office efficiently while adhering to bulk-operation best practices, follow these three critical actions:

Assign Teams Phone Standard Licenses and Calling Plans (A)

All users require a Teams Phone Standard license for core telephony features and a Calling Plan (or another PSTN connectivity option like Operator Connect) to enable external calling. This is a prerequisite for phone number assignment and compliance with Microsoft’s voice services framework.

Configure a Vancouver-Specific Dial Plan (B)

Create a user dial plan tailored to Vancouver’s local dialing rules (e.g., area code 604/778). Dial plans normalize numbers for consistent routing and simplify local dialing patterns (e.g., 7-digit dialing). Assign this dial plan to Vancouver users via bulk policy assignment to ensure compliance with regional requirements.

Automate Phone Number and Emergency Address Assignment via PowerShell (C)

Use a PowerShell script with Set-CsPhoneNumberAssignment to bulk-assign:

  • Local phone numbers from the Vancouver pool.
  • Emergency location IDs verified for Vancouver (retrieved via Get-CsOnlineLisLocation).

This eliminates manual entry, ensures consistency, and adheres to bulk-operation best practices. Why Other Options Fail:

  • D (Manual address entry): Inefficient for bulk operations and error-prone.
  • E (Toronto emergency location): Violates emergency compliance (addresses must match the user’s physical location).
  • F (Individual assignments): Time-consuming and contradicts the “minimize effort” requirement.

By combining licensing, dial plans, and PowerShell automation, you ensure a scalable, compliant Teams Phone deployment for the Vancouver office.

Microsoft 365 Certified Collaboration Communications Systems Engineer Associate MS-721 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Collaboration Communications Systems Engineer MS-721 exam and earn Microsoft 365 Certified Collaboration Communications Systems Engineer Associate certification.