Learn how to design a Power Automate flow that accurately assesses smart trash container fullness using ‘Percent Full’ telemetry and creates work orders in Dynamics 365 Field Service. Discover the best approach for automation and service scheduling.
Table of Contents
Question
The Field Service organization has set up a rule in Azure IoT Central to trigger a Power Automate flow that creates an IoT Alert in Dynamics 365 Field Service when a smart trash container is ready for pickup. You need to create a new Power Automate flow that evaluates the telemetry from the smart trash containers and generates a work order in Dynamics 365 Field Service when the container is full. What should you do to ensure the new flow accurately assesses the container’s fullness and schedules a service visit?
A. Configure the flow to check the ‘Lid State’ telemetry and create a work order when the lid is open for an extended period.
B. Design the flow to monitor the ‘Percent Full’ telemetry, and when it exceeds a predefined threshold, create a work order in Dynamics 365 Field Service.
C. Implement the flow to create a work order whenever there is any telemetry data received from the smart trash container.
D. Set up the flow to trigger based on the ‘Ready for Pickup’ event regardless of the ‘Percent Full’ telemetry.
Answer
B. Design the flow to monitor the ‘Percent Full’ telemetry, and when it exceeds a predefined threshold, create a work order in Dynamics 365 Field Service.
Explanation
The correct answer is to design the flow to monitor the ‘Percent Full’ telemetry and create a work order when it exceeds a predefined threshold, which indicates that the container is full and needs service. Option A is incorrect because the ‘Lid State’ does not necessarily indicate fullness. Option C is incorrect because not all telemetry data indicates a need for a work order; it must be specific to the container’s fullness. Option D is incorrect as the ‘Ready for Pickup’ event may not correlate with the container’s fullness.
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