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ISACA CISM: What Group is Most Critical to Include When Developing InfoSec Procedures?

Discover which stakeholder group – audit management, senior management, end users, or operational units – is most essential to involve when creating information security procedures. Expert insights for CISM certification exam success.

Table of Contents

Question

Which of the following groups is MOST important to involve in the development of information security procedures?

A. Audit management
B. Senior management
C. End users
D. Operational units

Answer

When developing information security procedures, the MOST important group to involve is D. Operational units.

Explanation

Operational units are the front-line teams responsible for implementing and following information security procedures on a day-to-day basis. They have the most practical knowledge of existing workflows, pain points, and feasibility constraints. Engaging operational units early allows security leaders to:

  • Gather valuable input to design pragmatic, user-friendly procedures that integrate smoothly with business processes
  • Build buy-in and a sense of ownership, increasing the likelihood of consistent adherence
  • Identify potential gaps, roadblocks or unintended consequences before roll-out
  • Establish open communication channels for ongoing feedback and improvement

While support from senior management is critical for prioritization and resources, and end users need training on their responsibilities, operational units play the most hands-on role in translating high-level security policies into functional practices. Collaborating closely with operational units from the start leads to more workable, widely adopted procedures that effectively manage information risk.

ISACA CISM certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the ISACA CISM exam and earn ISACA CISM certification.