The excitement of diving into Destiny 2 after a new update can quickly turn to frustration when you’re greeted by the Error Code CAT. Don’t panic! This error isn’t a result of the latest patch breaking the game. In fact, it’s a longstanding issue that appears in specific circumstances. Let’s walk through the steps to get you back to saving the galaxy.
Detail error message as below:
ERROR Destiny servers are not available. Please check that you have applied all Destiny 2 updates. For more information, visit help.bungie.net and search: cat
Table of Contents
Solution 1: Check server status
Before troubleshooting, visit the Destiny 2 server status page. If the servers are down for maintenance, sit tight until they’re back online.
Solution 2: Update your game
The CAT error often arises from a mismatch between your game version and the server. Updating Destiny 2 is the key to resolving this conflict. The process varies slightly depending on your platform:
PC (Steam)
Steam should automatically update the game. If not, restart Steam and check for updates.
PC (Xbox App)
Go to My Collections > Manage Installs to find and initiate the update.
PlayStation
Check your Notifications > Downloads for the Destiny Update File. Click to start the update.
Xbox
Navigate to My Games and Apps > Update. Locate Destiny 2 and begin the update.
Solution 3: Verify game files (PC)
If updating doesn’t work, verify the integrity of your game files on Steam:
- Right-click Destiny 2 in your Library and select “Properties.”
- In the “Local Files” tab, click “Verify Integrity of Game Files.”
Steam will check and repair any corrupted or missing files.
Solution 4: Clear download cache (PC)
Clearing your Steam download cache can resolve update issues:
- Go to Steam Settings > Downloads and click “Clear Download Cache.”
- Restart Steam and check for updates.
Solution 5: Clean install
As a last resort, uninstall and reinstall Destiny 2:
- Uninstall the game via your computer’s control panel.
- Delete any remaining Destiny 2 files and folders.
- Reinstall the game from your platform (e.g., Steam).
Remember, if you’ve followed these steps and still encounter the CAT error, the maintenance might be ongoing. Take a break, and the issue should resolve once the servers are fully operational. Don’t let this temporary setback discourage you—your fellow Guardians are waiting for you in Destiny 2!