How to Fix Sonic Frontiers Controller Not Working Issues

Are you struggling with your Sonic Frontiers controller? You’re not alone. Many gamers encounter issues with their controllers while playing this latest installment of the beloved series. But fret not! Below are some effective solutions to get your controller working smoothly with Sonic Frontiers.

Solution 1: Verify Controller Compatibility and Connection

Begin by ensuring that your controller is compatible with the platform you are using. Check the connection between your controller and either the console or PC. For wired controllers, ensure that the cable is securely connected. If using a wireless controller, double-check that it is properly synchronized.

Solution 2: Update Controller Drivers for PC Users

If you’re gaming on a PC, make sure your controller drivers are up to date. To do this, press the Windows Key + X and select Device Manager. Expand either the “Universal Serial Bus controllers” or “Sound, video and game controllers” category. Right-click on your controller from the list and choose “Update driver.” Follow the prompts to perform an automatic search for updated software. If Windows doesn’t find a newer driver, visit the manufacturer’s website to download and install the correct driver.

Solution 3: Restart Sonic and Your Device

Sometimes, a simple reboot of the game or your console/PC can resolve temporary issues causing controller glitches.

For PC

• Close Sonic by clicking the ‘X’ at the window’s top-right corner or use Alt + F4 if in full-screen mode. If unresponsive, open Task Manager with Ctrl + Shift + Esc, locate Sonic Frontiers, select it, and click ‘End Task’.
• To restart your PC, click the Windows Start button, then the Power icon, and select ‘Restart’. Once the PC restarts, launch Sonic Frontiers again.

For Xbox

• Exit Sonic by pressing the Xbox button on your controller to access the guide. Navigate to Sonic Frontiers, press the Menu button, and choose ‘Quit’.
• To reset the Xbox, hold down the Xbox button on the console’s front for about 10 seconds until it powers down. After a 10-second pause, press the Xbox button to turn it on again and relaunch Sonic Frontiers.

For PlayStation

• Quit Sonic by pressing the PS button on your controller to return to the home screen. Find the Sonic Frontiers icon, press the Options button, and select ‘Close Application’.
• To reboot the PlayStation, press and hold the PS button on your controller. In the Quick Menu, go to ‘Power’ and select either ‘Restart PS4’ or ‘Restart PS5’. After the console restarts, try playing Sonic Frontiers again.

Solution 4: Check In-Game Settings

Certain games require you to enable the controller through in-game settings. Ensure that in Sonic Frontiers’ settings, the controller is activated and configured correctly. Launch Sonic Frontiers and navigate to the Options or Settings section. Look for a category titled “Controls” or “Controller Settings.” Verify that the controller is designated as the primary input. Adjust any controller parameters if necessary, such as button assignments or sensitivity levels.

Solution 5: DualSense Wired Connection and DS4Windows (PC Users)

PC users with DualSense controllers can improve stability by utilizing a wired connection. Although DS4Windows provides additional features, choosing native support ensures the best gaming experience.

Solution 6: Verifying Controller Detection in Steam

If you’re using Steam and experiencing controller issues with Sonic Frontiers, ensure that Steam recognizes your controller by following these steps:

1. Open the Steam application on your PC.
2. Click on ‘Steam’ in the top-left corner and select ‘Settings’ from the drop-down menu.
3. In the Settings window, navigate to the ‘Controller’ tab.
4. Choose ‘General Controller Settings.’
5. A new dialog box will appear, showing all controllers detected by Steam.
6. If your controller is listed, make sure it’s selected and adjust any necessary configurations. If it’s not listed, double-check its connection or pairing and then refresh the window.

Solution 7: Reconnect the Controller

If you’re using a wireless controller, try disconnecting and then reconnecting it. This simple action can refresh the connection and resolve any existing issues.

Solution 8: Disable Steam Input (PC Users)

To potentially resolve controller issues in Sonic Frontiers, some users have found success by disabling Steam Input. Follow these steps:

1. Open Steam and log in to your account.
2. Go to your library and right-click on “Sonic Frontiers.”
3. Select Properties, then click on Controller, and choose to Disable Steam Input.

Solution 9: Contact Customer Support

If you’ve tried all the troubleshooting methods mentioned above and your controller still isn’t working properly with Sonic Frontiers, it’s advisable to reach out to customer support. Contact the support team associated with your controller’s brand or SEGA’s customer service for additional assistance. They can provide detailed troubleshooting advice, potential repair solutions, or information on known issues and upcoming updates.

Dealing with a malfunctioning Sonic controller can be frustrating, but by following the steps outlined, you should be able to resolve the issue and get back to your gaming experience quickly. Ensure you’ve checked for compatibility and connections, updated drivers, rebooted the game and device, verified in-game configurations, and used any necessary supplementary software. If none of these solutions work, don’t hesitate to contact customer support for further assistance. Enjoy your gaming session!