Skip to Content

CompTIA 220-1102: What is the Best Way to Keep Company Devices Up to Date for Remote Staff?

Discover the most appropriate method for keeping company devices up to date for field and home-based staff across the country, according to the CompTIA 220-1102 certification exam.

Table of Contents

Question

A technician needs to recommend a way to keep company devices for field and home-based staff up to date. The users live in various places across the country and the company has several national offices that stair can go no for technical support. Which of the following methods is most appropriate for the users?

A. Make office attendance mandatory for one day per week so that updates can be installed.
B. Ask users to ensure that they run updates on devices and reboot computers on a regular basis.
C. Push updates out via VPN on a weekly basis in a staggered manner so that the network is not affected.
D. Configure cloud-based endpoint management software to automatically manage computer updates.

Answer

The most appropriate method for keeping company devices up to date for field and home-based staff across the country is to configure cloud-based endpoint management software to automatically manage computer updates (Option D).

Explanation

In a scenario where the company has employees working remotely from various locations across the country, implementing a cloud-based endpoint management solution is the most efficient and effective approach to ensure that all devices remain up to date. This method offers several advantages:

  1. Centralized management: Cloud-based endpoint management software allows IT administrators to manage and monitor all devices from a single, centralized platform, regardless of their physical location.
  2. Automated updates: The software can be configured to automatically deploy updates to all managed devices on a regular basis, ensuring that all systems are running the latest security patches and software versions.
  3. Minimal user intervention: With automated updates, users do not need to worry about manually installing updates or rebooting their computers, minimizing the risk of human error and ensuring consistent update deployment across the organization.
  4. Scalability: As the company grows and more remote employees join the team, the cloud-based solution can easily scale to accommodate the increasing number of devices without requiring significant infrastructure changes.
  5. Network optimization: By deploying updates in a staggered manner, the cloud-based endpoint management software can minimize the impact on the company’s network, ensuring that bandwidth is not overwhelmed during the update process.

The other options presented in the question are less suitable for the given scenario:

  • Option A (mandatory office attendance) is impractical and inefficient, as it requires remote employees to travel to an office location solely for the purpose of installing updates.
  • Option B (asking users to run updates) relies on individual users to manage their own updates, which can lead to inconsistencies and potential security risks if updates are not applied in a timely manner.
  • Option C (pushing updates via VPN) may not be as efficient as a cloud-based solution, as it requires users to be connected to the VPN for updates to be deployed, and it may not offer the same level of centralized management and scalability.

CompTIA 220-1102 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the CompTIA 220-1102 exam and earn CompTIA 220-1102 certification.