Learn how to resolve common issues when installing Threat Prevention policies on replacement Check Point Gateway hardware. Discover the importance of reestablishing SIC, updating IPS engines, applying licenses, and proper policy installation order.
Table of Contents
Question
After replacing a faulty Gateway the admin installed the new Hardware and want to push the policy. Installing the policy using the SmartConsole he got an Error for the Threat Prevention Policy. There is no error for the Access Control Policy. What will be the most common cause for the issue?
A. The admin forgot to reestablish the SIC for the new hardware. That is typically the case when configure only the interfaces of the replacement hardware instead restoring a backup.
B. The IPS Protection engine on the replacement hardware is too old. Before pushing the Threat Prevention Policy use SmartConsole -> Security Policies -> Updates -> IPS ‘Update Now’ to update the engine.
C. The admin forgot to apply the new license. The Access Control license is included by default but the service subscriptions for the Threat Prevention Blades are missing.
D. The Threat Prevention Policy can’t be installed on a Gateway without an already installed Access Control Policy. First install only the Access Control Policy.
Answer
C. The admin forgot to apply the new license. The Access Control license is included by default but the service subscriptions for the Threat Prevention Blades are missing.
Explanation
The most common cause for the Threat Prevention Policy installation error on the replacement Gateway hardware is C. The admin forgot to apply the new license. While the Access Control license is included by default, the service subscriptions for the Threat Prevention Blades are missing and need to be applied separately.
When replacing Gateway hardware, it’s crucial to ensure all necessary licenses are properly applied to the new hardware. Without the required Threat Prevention Blade subscriptions, the Threat Prevention Policy cannot be successfully installed, resulting in the encountered error.
To resolve this issue, the admin should navigate to the License Management section in the Check Point SmartConsole and apply the appropriate Threat Prevention Blade licenses to the replacement Gateway. Once the licenses are applied, the Threat Prevention Policy should install successfully.
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