Skip to Content

Learn how to set up skill-based technician matching in Dynamics 365 Field Service using characteristics, proficiency ratings, and resource mapping for accurate service delivery. Question A Field Service organization wants to improve the accuracy of their service delivery by ensuring technicians have the right skills for the job. You need to configure the system to …

Read More about MB-240: How Do You Configure Skill-Based Scheduling for Technicians?

Learn which statements about Oracle Cloud Infrastructure Audit service are invalid. Understand OCI audit limitations, retention periods, and what changes are captured in audit logs for the 1z0-1072-22 exam. Question Which is NOT a valid statement regarding the Oracle Cloud Infrastructure (OCI) Audit service? A. Audit logs are displayed for Compartments. B. Changes within the …

Read More about Oracle 1z0-1072-22: Which Statement About Oracle Cloud Audit Service Is NOT Valid?

Find out why running a speed test is the essential first troubleshooting step when your internet speed is much slower than expected. Learn how speed tests help diagnose slow connections and guide further troubleshooting, as recommended for the CompTIA A+ Core 1 220-1101 exam. Question A user reports that their internet speed is much slower …

Read More about CompTIA A+ Core 1: What Is the First Troubleshooting Step If Internet Speed Is Slower Than Expected?

Find out why WPA3 is the best encryption protocol for securing your home Wi-Fi network. Learn how WPA3 offers advanced protection against modern threats, as recommended for the CompTIA A+ Core 1 220-1101 exam. Question A technician is configuring a home network. What is the best encryption protocol for securing Wi-Fi? A. WEP B. AES-128 …

Read More about CompTIA A+ Core 1: What Is the Best Encryption Protocol for Securing Wi-Fi in a Home Network?

Discover why upgrading the graphics card (GPU) is the most effective way to boost gaming performance in your desktop PC. Learn how a new GPU delivers higher frame rates and better visuals, as recommended for the CompTIA A+ Core 1 220-1101 exam. Question A user wants to upgrade their desktop to improve gaming performance. What …

Read More about CompTIA A+ Core 1: What Component Should Be Upgraded First to Improve Gaming Performance?

Learn why checking all power and data connections is essential before booting into Windows after a desktop motherboard replacement. Ensure your hardware is properly connected to avoid startup issues and hardware failures, as recommended for the CompTIA A+ Core 1 220-1101 exam. Question A technician replaces a desktop motherboard. What must be done before booting …

Read More about CompTIA A+ Core 1: What Must Be Done Before Booting Into Windows After Replacing a Desktop Motherboard?

Learn why lowering screen brightness is the most effective first step to extend your mobile phone battery life. Discover expert tips for maximizing battery performance, as recommended for the CompTIA A+ Core 1 220-1101 exam. Question A user’s mobile phone battery drains quickly. Which setting should be adjusted first to extend battery life? A. Increase …

Read More about CompTIA A+ Core 1: Which Setting Should Be Adjusted First to Extend Mobile Phone Battery Life?

Learn how to configure a laptop to print to a shared office printer connected to another computer. Discover how network printer sharing works in Windows and why configuring the printer as a network printer is the best solution for multi-device access. Question A user needs to print from a laptop to a shared office printer, …

Read More about CompTIA A+ Core 1: How Can a Laptop Print to a Shared Office Printer Connected to Another Computer?

Learn why a failing cooling fan or hard drive is the most likely source of a loud grinding noise in a PC, as required for the CompTIA A+ Core 1 220-1101 exam. Understand how to identify and address mechanical noise issues to prevent hardware failure and data loss. Question A technician is troubleshooting a PC …

Read More about CompTIA A+ Core 1: What Is the Most Likely Component Causing a Loud Grinding Noise in a PC?

Discover why Wi-Fi keeps disconnecting randomly and how interference from nearby devices is the most common cause. Learn practical solutions to stabilize your wireless connection and prevent frequent drops, as required for the CompTIA A+ Core 1 220-1101 exam. Question A user’s Wi-Fi keeps disconnecting randomly throughout the day. What is the most likely cause? …

Read More about CompTIA A+ Core 1: Why Does a User’s Wi-Fi Keep Disconnecting Randomly Throughout the Day?

Learn why a newly installed hard drive may not show up in Windows Explorer and how initializing the drive in Disk Management resolves the issue. Follow step-by-step instructions to make your new drive accessible in Windows 10 or 11. Question A technician installs a new hard drive in a computer, but it does not appear …

Read More about CompTIA A+ Core 1: Why Doesn’t a New Hard Drive Appear in Windows Explorer, and What Should Be Done First?

Learn how to access the BIOS on a Windows 10 laptop when the system boots too quickly to use a function key. Use the Windows Advanced Startup menu to enter UEFI firmware settings and manage BIOS options efficiently. Question A user needs to access the BIOS on their Windows 10 laptop, but it boots too …

Read More about CompTIA A+ Core 1: How Can You Access the BIOS on a Windows 10 Laptop That Boots Too Quickly to Press a Key?

Learn why checking BIOS settings for NVMe support is the best troubleshooting step when a desktop PC does not detect a new NVMe SSD, as required for the CompTIA A+ Core 1 220-1101 exam. Discover BIOS configuration tips and hardware checks to ensure proper NVMe SSD recognition. Question A user complains that their desktop PC …

Read More about CompTIA A+ Core 1: What Is the Best Troubleshooting Step When a Desktop PC Does Not Detect a New NVMe SSD?

Learn why a laptop keyboard may type numbers instead of letters and how disabling Num Lock resolves this issue, as required for the CompTIA A+ Core 1 220-1101 exam. Understand how Num Lock affects compact keyboards and the steps to restore normal typing. Question A user reports that their laptop keyboard is typing numbers instead …

Read More about CompTIA A+ Core 1: Why Is My Laptop Keyboard Typing Numbers Instead of Letters?

Learn why checking power connections to the GPU is the first step when a new graphics card powers on but displays no video output, as required for the CompTIA A+ Core 1 220-1101 exam. Discover how proper PCIe power delivery is essential for GPU functionality in gaming PCs. Question A technician is installing a new …

Read More about CompTIA A+ Core 1: What Should Be Checked First If a New Graphics Card Powers On But Shows No Video Output?

Learn why a laptop battery percentage suddenly drops from 80% to 15% and the laptop shuts down shortly after, as required for the CompTIA A+ Core 1 220-1101 exam. Understand how battery degradation causes rapid charge loss and what steps to take for reliable laptop performance. Question A laptop’s battery percentage suddenly drops from 80% …

Read More about CompTIA A+ Core 1: Why Does a Laptop Battery Percentage Suddenly Drop from 80% to 15% and the Laptop Shut Down Soon After?

Learn why setting up a guest network with VLAN separation is the best way to provide secure, isolated wireless access for employees and guests, as required for the CompTIA A+ Core 1 220-1101 exam. Discover how VLANs keep business and guest traffic separate and protect sensitive resources. Question A company wants to provide wireless network …

Read More about CompTIA A+ Core 1: How Can a Company Provide Separate Wireless Network Access for Employees and Guests?

Learn which environment is best for testing new application features in isolation for the CompTIA A+ Core 1 220-1101 exam. Understand the differences between sandbox, production, development, staging, and backup environments to boost your IT certification success. Question A user reports that their desktop computer randomly restarts. A technician checks the Event Viewer and finds …

Read More about CompTIA A+ Core 1: What Environment Is Used to Test Application Features in Isolation?

Learn why dust buildup blocking airflow is the most likely cause when a laptop overheats and shuts down unexpectedly. Discover how dust affects cooling and the importance of regular cleaning for laptop reliability and performance. Question A customer complains that their laptop gets extremely hot and sometimes shuts down unexpectedly. What is the most likely …

Read More about CompTIA A+ Core 1: Why Does a Laptop Get Extremely Hot and Shut Down Unexpectedly?

Learn why checking the power supply switch position is the first step when a desktop computer won’t power on, as required for the CompTIA A+ Core 1 220-1101 exam. Understand how the PSU switch affects system startup and basic troubleshooting steps. Question A technician is troubleshooting a desktop computer that won’t power on. The power …

Read More about CompTIA A+ Core 1: What Should Be Checked First If a Desktop Computer Won’t Power On and the Power Button Does Nothing?

Learn why running System File Checker (SFC) is the best method to recover accidentally deleted Windows system files, as required for the CompTIA A+ Core 1 220-1101 exam. Discover how SFC scans and repairs missing or corrupted system files to restore system stability. Question A user accidentally deleted an important system file in Windows. What …

Read More about CompTIA A+ Core 1: What Is the Best Way to Recover an Accidentally Deleted Windows System File?

Learn why BitLocker is the best Windows feature for encrypting all files on employee laptops, as required for the CompTIA A+ Core 1 220-1101 exam. Discover how BitLocker provides full disk encryption to protect sensitive business data from unauthorized access. Question A company needs to encrypt all files stored on employee laptops. What Windows feature …

Read More about CompTIA A+ Core 1: What Windows Feature Should a Company Use to Encrypt All Files Stored on Employee Laptops?

Learn why uninstalling a problematic software update is the best first step when a Windows system slows down after an update. Get expert guidance for CompTIA A+ Core 1 220-1101 exam scenarios and restore your PC’s performance quickly. Question A user installs a new software update and their system begins running extremely slow. What is …

Read More about CompTIA A+ Core 1: What Is the Best Troubleshooting Step If a System Runs Extremely Slow After a Software Update?

Learn why checking touchpad settings in Windows is the first troubleshooting step for an unresponsive laptop touchpad, as required for the CompTIA A+ Core 1 220-1101 exam. Understand how to enable, configure, and test touchpad functionality using Windows settings and hotkeys. Question A laptop user reports that their touchpad is unresponsive. What should the technician …

Read More about CompTIA A+ Core 1: What Should Be Checked First If a Laptop Touchpad Is Unresponsive?

Learn why the dmesg command is the best tool for analyzing boot logs and troubleshooting Linux boot failures, as required for the CompTIA A+ Core 1 220-1101 exam. Understand how dmesg reveals kernel messages, hardware errors, and system startup issues. Question A technician is troubleshooting a Linux system that fails to boot. Which command should …

Read More about CompTIA A+ Core 1: Which Command Should Be Used to Check Boot Logs on a Linux System That Fails to Boot?

Discover the most efficient method for transferring large files between two Windows computers without internet access. Learn how a direct Ethernet connection provides the fastest, most secure file transfer solution for Windows systems. Question A technician needs to transfer a large file between two Windows computers without using the internet. Which method is the most …

Read More about CompTIA A+ Core 1: What Is the Most Efficient Way to Transfer a Large File Between Two Windows Computers Without Using the Internet?

Learn why checking GPU drivers is the first step when a Windows laptop displays a black screen after login, as required for the CompTIA A+ Core 1 220-1101 exam. Understand how corrupted or incompatible graphics drivers cause black screens and how Safe Mode can help resolve the issue. Question A user’s Windows laptop shows a …

Read More about CompTIA A+ Core 1: What Should Be Checked First When a Windows Laptop Shows a Black Screen After Login?

Discover why DHCP is the best protocol for dynamically assigning IP addresses on a network, as required for the CompTIA A+ Core 1 220-1101 exam. Learn how DHCP streamlines network management and supports efficient IP address allocation. Question A company is setting up a network and needs to assign IP addresses dynamically. Which protocol should …

Read More about CompTIA A+ Core 1: Which Protocol Should a Company Use to Dynamically Assign IP Addresses?

Learn why booting into macOS Recovery Mode is the best first step when a Mac won’t boot past the Apple logo, as required for the CompTIA A+ Core 1 220-1101 exam. Discover how Recovery Mode enables disk repair and system troubleshooting for startup issues. Question A technician is troubleshooting a Mac that won’t boot past …

Read More about CompTIA A+ Core 1: What Is the Best First Step When a Mac Won’t Boot Past the Apple Logo?

Learn why Event Viewer is the best tool to analyze crash logs for Windows blue screen errors (BSOD), as required for the CompTIA A+ Core 1 220-1101 exam. Discover how to use Event Viewer to identify the causes of system crashes and troubleshoot effectively. Question A Windows user reports that their system frequently crashes with …

Read More about CompTIA A+ Core 1: Which Tool Should Be Used to Analyze Crash Logs for Windows Blue Screen Errors?

Learn why weak signal or interference is the most common cause of frequent Wi-Fi disconnections on laptops, as required for the CompTIA A+ Core 1 220-1101 exam. Discover practical solutions to improve wireless stability and prevent dropped connections. Question A laptop user complains that their Wi-Fi frequently disconnects. What is the most likely cause? A. …

Read More about CompTIA A+ Core 1: What Is the Most Likely Cause When a Laptop’s Wi-Fi Frequently Disconnects?

Learn why performing a secure erase command is the best method to permanently wipe all data from a decommissioned SSD, as required for the CompTIA A+ Core 1 220-1101 exam. Understand how secure erase works and why it’s essential for data security and regulatory compliance. Question A company needs to securely erase all data from …

Read More about CompTIA A+ Core 1: What Is the Best Method to Securely Erase All Data from a Decommissioned SSD?

Learn why rebooting into Safe Mode and running an antivirus scan is the best next step when malware blocks Task Manager, as required for the CompTIA A+ Core 1 220-1101 exam. Understand how Safe Mode helps bypass malware defenses for effective system remediation. Question A technician suspects that malware has infected a system and is …

Read More about CompTIA A+ Core 1: What Is the Best Next Step When Malware Prevents Access to Task Manager?

Learn why outdated USB drivers are the most common cause of the “USB device not recognized” error, as required for the CompTIA A+ Core 1 220-1101 exam. Discover how updating drivers resolves USB recognition issues on Windows systems. Question A user receives an error stating that a USB device is not recognized. What is the …

Read More about CompTIA A+ Core 1: What Is the Most Likely Cause of a “USB Device Not Recognized” Error?

Find out why SSD performance may not improve significantly after replacing an HDD, as required for the CompTIA A+ Core 1 220-1101 exam. Learn how SATA mode settings (AHCI vs. IDE) affect SSD speed and what to check in BIOS for optimal storage performance. Question A technician replaces a user’s HDD with an SSD. After …

Read More about CompTIA A+ Core 1: Why Might SSD Performance Not Improve Significantly After Replacing an HDD?

Discover why msconfig is the best tool to analyze and manage startup programs for slow Windows boot times, as required for the CompTIA A+ Core 1 220-1101 exam. Learn how msconfig helps optimize system performance by controlling startup applications. Question A Windows system is experiencing slow boot times. Which tool should be used to analyze …

Read More about CompTIA A+ Core 1: Which Tool Should Be Used to Analyze Startup Programs for Slow Boot Times in Windows?

Learn why a laptop screen may randomly turn off while the system stays on, as required for the CompTIA A+ Core 1 220-1101 exam. Understand how power and sleep settings control display behavior and how to adjust them for uninterrupted use. Question A user reports that their laptop screen randomly turns off, but the system …

Read More about CompTIA A+ Core 1: Why Does a Laptop Screen Randomly Turn Off While the System Remains Powered On?

Learn why checking SATA or power cable connections is the first troubleshooting step when a disk is not recognized in BIOS during RAID 5 setup, as required for the CompTIA A+ Core 1 220-1101 exam. Understand how physical connections impact RAID array detection and reliability. Question A technician is setting up a RAID 5 array …

Read More about CompTIA A+ Core 1: What Should Be Checked First If a Disk Is Not Recognized in BIOS During RAID 5 Setup?