Learn how to ensure Report widgets are filtered correctly on a ServiceNow dashboard by enabling “Act as interactive filter” for each widget. Improve user experience and dynamic functionality.
Table of Contents
Question
When configuring an Interactive Filter on a dashboard, how do you ensure that Report widgets will be filtered correctly.
A. Edit each widget and enable “Apply Dashboard Filter”
B. Edit each widget and enable “Follow element”
C. For each widget, enable “Act as interactive filter”
D. For each widget, enable “Follow interactive filter”
Answer
C. For each widget, enable “Act as interactive filter”
Explanation
When configuring an Interactive Filter on a dashboard in ServiceNow, you can ensure that Report widgets will be filtered correctly by enabling the “Act as interactive filter” option for each widget. This allows the widget to respond to filter changes made by the user, enabling a more dynamic and interactive experience.
To enable “Act as interactive filter” for a widget, follow these steps:
- Open the dashboard containing the Report widget you want to configure.
- Click the gear icon in the top-right corner of the widget to access its settings.
- Scroll down to the “Advanced” section and locate the “Act as interactive filter” option.
- Toggle the switch to the “On” position to enable the feature.
Once you have enabled “Act as interactive filter” for a widget, any filter changes made by the user will automatically apply to the widget, ensuring that the data displayed is relevant and up-to-date.
Therefore, option C is the correct answer.
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