Discover the key customer perspectives of value in supply chain management, including economic, functional, market, and relevancy factors, with a focus on customization.
Table of Contents
Question
Which customer perspective of value includes customization of value-added services?
A. Economic
B. Functional
C. Market
D. Relevancy
Answer
D. Relevancy
Explanation
The customer perspective of value that includes customization of value-added services is relevancy. Relevancy focuses on tailoring products and services to meet specific customer needs and preferences. This perspective emphasizes the importance of understanding customer requirements and adapting offerings accordingly, which may involve customizing value-added services to enhance the overall customer experience and deliver a more personalized solution. By prioritizing relevancy, supply chain professionals can build stronger relationships with customers, increase customer satisfaction, and gain a competitive advantage in the market.
APICS Certified Supply Chain Professional CSCP certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the APICS Certified Supply Chain Professional CSCP exam and earn APICS Certified Supply Chain Professional CSCP certification.