Discover the two essential Azure services for building conversational AI solutions. Learn how Azure Bot Service and QnA Maker enable developers to create engaging chatbots and virtual assistants. Prepare for the AI-900 Microsoft Certified: Azure AI Fundamentals certification exam with this comprehensive explanation.
Table of Contents
Question
Which Azure services you will use to create conversational AI solutions? Select two valid options.
A. Face API.
B. Azure Bot Service.
C. QnA Maker.
Answer
To create conversational AI solutions, you should use the following two Azure services:
B. Azure Bot Service.
C. QnA Maker.
Explanation
Azure Bot Service is a cloud platform that enables developers to build, deploy, and manage intelligent bots. It provides a framework for creating conversational interfaces that can interact with users through various channels, such as websites, mobile apps, and messaging platforms. Azure Bot Service integrates with other Azure services, such as Language Understanding (LUIS) and Speech, to enhance the capabilities of your bots.
With Azure Bot Service, you can:
- Develop bots using the Bot Framework SDK in your preferred programming language (C#, JavaScript, Python, or Java)
- Use pre-built templates and samples to accelerate bot development
- Integrate with other Azure services for natural language processing, speech recognition, and more
- Deploy and manage bots easily using the Azure portal or CLI
- Connect your bots to multiple channels, including Microsoft Teams, Skype, Facebook Messenger, and Slack
QnA Maker is an Azure service that allows you to create a question-and-answer knowledge base from your existing content, such as FAQs, manuals, and documents. It uses natural language processing (NLP) to understand user queries and provide relevant answers. QnA Maker can be integrated with Azure Bot Service to create a conversational interface for your knowledge base.
With QnA Maker, you can:
- Create a knowledge base by importing content from various sources, such as URLs, PDFs, and Excel files
- Train the knowledge base to improve its understanding of user queries
- Publish the knowledge base and access it through an API
- Integrate the knowledge base with Azure Bot Service to create a conversational experience
- Monitor and analyze the performance of your knowledge base using analytics and suggestions
Together, Azure Bot Service and QnA Maker provide a powerful combination for building conversational AI solutions. Azure Bot Service enables you to create and manage intelligent bots, while QnA Maker allows you to build a knowledge base that can be accessed through a conversational interface. By leveraging these services, developers can create engaging and informative chatbots and virtual assistants that help users find the information they need quickly and easily.
Both services are designed to build and manage conversational AI applications.
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