Discover how to grant guest users access to custom objects in Salesforce Experience Cloud using sharing sets, roles, and organization-wide defaults (OWD).
Table of Contents
Question
Cloud Kicks (CK) wants to create a public site to recruit potential volunteers. Volunteering events are stored in a custom VolunteeringEvent object.
How can CK give guest users access to a custom object?
A. Through guest user Sharing Rules
B. Through guest user Sharing Sets
C. Through guest user roles
D. Through guest user organization-wide defaults (OWD)
Answer
B. Through guest user Sharing Sets
Explanation
To give guest users access to a custom object in Salesforce Experience Cloud, the correct approach is to use guest user Sharing Sets.
Sharing Sets allow you to grant record access to guest users without needing to modify organization-wide defaults (OWD) or create sharing rules. With Sharing Sets, you can specify which records guest users can access based on criteria such as record ownership, field values, or membership in public groups.
In the Cloud Kicks scenario, to give guest users access to the custom VolunteeringEvent object, you would:
- Create a Sharing Set for guest users.
- Define the criteria for which VolunteeringEvent records should be accessible to guest users.
- Specify the level of access (read-only or read/write) for the selected records.
By configuring a Sharing Set, guest users will be able to view and interact with the designated VolunteeringEvent records on the public site without compromising the security of other records.
The other options mentioned are not applicable for granting guest user access to custom objects:
- Guest user Sharing Rules are not available for custom objects.
- Guest user roles do not directly control access to custom objects.
- Modifying guest user OWD is not recommended, as it can have unintended consequences and potentially expose sensitive data.
Therefore, using guest user Sharing Sets is the most appropriate and secure method to provide guest users access to custom objects in Salesforce Experience Cloud.
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