Learn the key elements that must be included in a program charter, including justification, benefits management, scope, and stakeholder considerations. Prepare for the PgMP exam.
Table of Contents
Question
After a company’s senior executive management meeting, the CEO issues a mandate to automate a new-client on-boarding process that would effectively eliminate the current, manual, paper-based process. The assigned program sponsor selects a program manager.
Both the program sponsor and the program manager must ensure that the program charter contains which of the following?
A. Justification, benefits management plan, scope, and resources needed
B. Justification, benefits strategy, scope, and resource management plan
C. Justification, outcomes, scope, and stakeholder considerations
D. Justification, benefits management plan, program business case, and stakeholder considerations
Answer
C. Justification, outcomes, scope, and stakeholder considerations
Explanation
A program charter is a document that formally authorizes the program and provides the program manager with the authority to apply organizational resources to program activities. Per the Standard for Program Management, 4th edition, a program charter should include the following key elements:
Justification: The business need, opportunity or problem the program will address. This provides the rationale for undertaking the program.
Outcomes: The benefits the program is intended to deliver, which should be aligned with the organization’s strategic objectives. The charter should describe the desired end state or vision for the program.
Scope: A high-level description of the scope of work required, including the major deliverables, schedule milestones, and cost goals. The scope statement sets the boundaries for what is and is not included in the program.
Stakeholder Considerations: Identification of key stakeholders and their needs and expectations for the program. This ensures the program manager considers stakeholder impacts and requirements.
While benefits management and resources are important aspects of a program, the benefits management plan and resource management plan are separate documents from the program charter. The program business case is used to obtain authorization for the program, but is also a separate artifact from the charter itself. Therefore, C is the best answer, as it correctly identifies the essential components that must be covered in the program charter document.
PMI PgMP certification exam practice question and answer (Q&A) dump with detail explanation and reference available free, helpful to pass the PMI PgMP exam and earn PMI PgMP certification.